Katelyn Orange
Adelaide,SA
Summary
Experienced in hospitality and retail with a Certificate III, I have spent the last six years as a dedicated stay at home mum. Now as I dive in to Early Childhood Education studies, I am keen to bring my customer service skills and multitasking competence back in to the work force. I cannot wait for this next chapter in my life. As a mum of four, I constancy push myself to improve and make a positive impact on the people around me.
Overview
8
8
years of professional experience
Work History
Food and Hospitality
Tores Snack Bar
04.2015 - 06.2017
- Established and maintained relationships with key customers to promote satisfaction and loyalty.
- Ensured cafe cleanliness and safety.
- Managed customer service and satisfaction.
- Assisted customer with menu choices.
- Assisted with opening and closing procedures.
- Conducting training sessions for new employees on coffee preparation and serving techniques.
- Mentored junior staff for skill development.
Food and Hospitality
Mamma Mias
12.2014 - 04.2015
- Maintained cleanliness of cooking area.
- Ensured freshness of all ingredients.
- Followed recipes.
- Maintained high quality of dishes.
Food and Hospitality
McDonalds
11.2009 - 12.2014
- Delivered exceptional customer service
- Prepared food and beverages to company standards.
- Maintained cleanliness of cafe area.
- Handled cash transactions accurately.
- Collaborated effectively in a fast paced team environment.
- Upheld food safety standards.
- Resolved customer complaints professionally.
- Coordinated with kitchen staff for order accuracy.
Education
Year 12 Completion -
Craigmore High School
Blakeview, SA12.2014
Skills
- Managing busy household schedules
- Balancing budget and finances
- Coordinating educational activities for kids
- Maintaining a clean, safe environment
Being a stay at home mum of four has equipped me with valuable skills for this workplace environment, such as:
- Managing health and wellness needs
- Implementing creative play activities
- Developed strong multitasking abilities by managing diverse family needs
- Applied problem solving skills in managing daily household challenges
Timeline
Food and Hospitality
Tores Snack Bar
04.2015 - 06.2017
Food and Hospitality
Mamma Mias
12.2014 - 04.2015
Food and Hospitality
McDonalds
11.2009 - 12.2014
Year 12 Completion -
Craigmore High School
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