Katende Nachilima
376 Arthur Street Dayton ,WA
Summary
I am a dedicated employee recognized for my punctuality, seeking opportunities where my commitment to excellent customer service and positive attitude can truly shine. Establishing trust and fostering a friendly environment with clients from diverse backgrounds is a priority for me. I am deeply committed to delivering high-quality, cost-effective care for patients and families. As a highly motivated individual, I eagerly embrace new challenges. My strong work ethic, adaptability, exceptional interpersonal skills, and ability to work effectively without supervision while quickly acquiring new skills set me apart.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
7 day pharmacy
Caversham , WA
06.2022 - 05.2024
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Helped pharmacy staff prepare medications and fill orders.
- Opened incoming supplies and stocked in correct locations.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Restocked shelves and prepared expired drugs for return.
- Delivered quality care to customers through close collaboration with pharmacist.
- Entered current customer, payment and inventory information into system to keep data accurate.
- Answered customer questions about prescribed and OTC medications.
- Reviewed order information against computer database.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Supported pharmacist in preparing daily prescriptions.
- Followed strict confidentiality protocols to protect customers' private medical information.
Individual Support Worker
sheikinah glory healthcare
, Perth
05.2023 - 06.2023
- Supported feeding, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition
- Improved patient outlook and daily living through compassionate care.
- Followed care plan and directions to administer medications.
- Followed safe lifting and transferring techniques to transport residents.
- Drove clients to shop for groceries, attend doctor appointments and run errands and do some activities
- Maintained safe and clean environment for client by performing light housekeeping.
Receptionist
shekinah glory healthcare
, Perth
12.2021 - 02.2022
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Sorted incoming mail and directed to correct personnel each day.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Answered office phone and emails to schedule appointments, answer questions, and document information.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Organized resources and staff necessary to handle requirements and maintain strong service levels.
- Maintained front office cleanliness and organized supplies to increase productivity.
Babysitter
family friends
, Perth
01.2021 - 01.2022
- Monitored children's safety and well-being to prevent accidents and falls.
- Enforced rules to teach good manners and maintain safe environment.
- Posted parents' contact information and first responder phone numbers in case of emergency situations.
- Cared for children of various ages and assisted with feeding, dressing and directing activities.
- Read stories and played alphabet games to promote early literacy.
- Assisted children with bathing and toileting to instill proper hygiene.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Balanced schedules to promote optimal rest, play and educational periods.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Prepared healthy and nutritious snacks and meals according to individual needs.
- Organized various leisure activities, games, crafts and outings to keep children entertained and busy.
Carnival Stall Worker
west coast carnivals
, Perth
01.2019 - 12.2021
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
- Addressed issues to patron satisfaction, escalating more critical problems to management.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
- Interacted with lots guests per day to deliver positive, fun experience.
- Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
- attract customers to make sales
- work quickly and provide good customer service under pressure
- explain rules of sideshow gmaes,handle large sums of money and stocktake of prizes lost
- pull down all game stalls and rides manually
Education
Cert IV in Nursing Preparation
North Metropolitan TAFE Mount Lawley
Mount Lawley07-2024
High School Graduate
Servite College
34 Cape St, Tuart Hill WA 606010-2023
Certificate II in Sports Coaching
Servite College
Perth, WA10-2023
Skills
- Organization and Efficiency
- Verbal and Written Communication
- Flexible Schedule
- positive attitude
- Teamwork and Collaboration
- Time Management
- responsible
- Decision Making
- Critical Thinking
- Friendly, Positive Attitude
- Relationship Building
- Strong Work Ethic
intrests and hobbies
- cooking
- volleyball
- listening to music
- watching movies
- spending time with loved ones and friends
- going out
refrences
Mitchell ross -company owner of west coast carnivals {0418921096)
Alex milkovits-carnival stall supervisor (0438960051)
sheila chungu-indivual support care supervisor (0424904673)
Milika banda-mother to the child i babysit (0410121828)
Maryam Heydat - Pharmacist/ manager and supervisor (0404992980)
Timeline
Individual Support Worker
sheikinah glory healthcare
05.2023 - 06.2023
Pharmacy Assistant
7 day pharmacy
06.2022 - 05.2024
Receptionist
shekinah glory healthcare
12.2021 - 02.2022
Babysitter
family friends
01.2021 - 01.2022
Carnival Stall Worker
west coast carnivals
01.2019 - 12.2021
Cert IV in Nursing Preparation
North Metropolitan TAFE Mount Lawley
High School Graduate
Servite College
Certificate II in Sports Coaching
Servite College
Similar Profiles
Mustfa AkmushMustfa Akmush
Pharmacy Assistant at 7 Day PharmacyPharmacy Assistant at 7 Day Pharmacy
Breayon ScruggsBreayon Scruggs
Cashier at 7 Day SmokeCashier at 7 Day Smoke
Briann LarrieuxBriann Larrieux
Registered Nurse at 7 Day HomecareRegistered Nurse at 7 Day Homecare