Katerina Koronis

• Managed incoming inquiries for 7 venues across Melbourne.
• Built rapport with clients and assessed needs to make suitable recommendations.
• Built strong relationships through consistent communication and effective problem solving.
• Provided first-rate service to all repeat, and potential clients.
• Maintained open communication with clients throughout the planning process to ensure their vision was accurately executed.
• Oversaw the recruitment and management of the reservations team.

• Maintained open communication with clients throughout the planning process to ensure their vision was accurately executed.
• Balanced multiple projects simultaneously while maintaining exceptional attention to detail in all aspects of coordination efforts.
• Ensured timely completion of tasks by creating detailed timelines and enforcing deadlines among team members.
• Enhanced event success by effectively coordinating logistics, including but not limited to, catering, A/V & external suppliers.
• Developed strong relationships with clients, resulting in repeat business and positive referrals.

• Responsible for new bar menu, based on changing seasons and Australian produce
• Establishing and strengthening relationships internally and externally
• Hiring, leading and training team to provide high quality customer service

- Managing relations between floor, bar and kitchen staff

- Managed function logistics

- Created run sheets

- Overseeing day to day operations on the floor and in the bar

- Responsible for function & event logistics

- Providing administrative support to Bar & Venue Managers