Katherine Kourelis
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Sales Assistant
David Jones
04.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Private Nanny
Junna Gargiso
10.2022 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities
- Established clear expectations for behaviour, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Provided safe transportation to and from school, extracurricular activities, and other events.
Marketing Officer (Non-Profit)
Deakin University Greek Society
09.2022 - 02.2023
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Defined and tracked campaign effectiveness and adjusted strategies accordingly.
- Led creative brainstorming sessions that resulted in innovative ideas for promotional projects.
- Created engaging content for email marketing campaigns, increasing open rates and conversions.
- Managed social media channels to boost online presence and engagement with consumers.
- Assisted in budget management for the marketing department, ensuring cost-effective allocation of resources.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Marketing Officer (Non-Profit)
Deakin University Greek Society
11.2023 - Current
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Defined and tracked campaign effectiveness and adjusted strategies accordingly.
- Led creative brainstorming sessions that resulted in innovative ideas for promotional projects.
- Created engaging content for email marketing campaigns, increasing open rates and conversions.
- Managed social media channels to boost online presence and engagement with consumers.
- Assisted in budget management for the marketing department, ensuring cost-effective allocation of resources.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Floor Manager / Waitress
5FIVE
04.2018 - 09.2022
- Managed team of 15 employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximise customer satisfaction and sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilised strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Education
Bachelor of Communications - Communications / Digital Marketing
Deakin University
Burwood, VIC05.2026
Associate of Arts - Communications
Deakin University
Burwood, VIC11.2024
High School Diploma -
Sacred Heart Girls' Collage
Oakleigh, VIC11.2021
Skills
- Brand building
- Event Planning
- Advertising
- Social Media Engagement
- Social Media
- Partnership Development
- Digital Marketing
- Marketing and Advertising
- Microsoft Office
Languages
Greek
Full Professional
Timeline
Marketing Officer (Non-Profit)
Deakin University Greek Society
11.2023 - Current
Sales Assistant
David Jones
04.2023 - Current
Private Nanny
Junna Gargiso
10.2022 - Current
Marketing Officer (Non-Profit)
Deakin University Greek Society
09.2022 - 02.2023
Floor Manager / Waitress
5FIVE
04.2018 - 09.2022
Bachelor of Communications - Communications / Digital Marketing
Deakin University
Associate of Arts - Communications
Deakin University
High School Diploma -
Sacred Heart Girls' Collage
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