Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Languages
Timeline
Generic

Katerina Papaioannou

Sydney,NSW

Summary

I am a motivated student, skilled in customer service, communicating with people of all different ages and am willing to learn and take on new skills in the workforce. I have over 2 years of work experience in three different jobs and am willing to take on new challenges, enjoy working in team environments and enjoy getting to know new people. I have a background of sport and have grown up in the gym and am wanting to make it apart of my career.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waitress

Nieos Grille
09.2023 - 03.2024
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.

Gym Assistant

Kon Papaioannou
09.2021 - 02.2024
  • Improved gym member satisfaction by providing assistance with exercise equipment and demonstrating proper techniques.
  • Enhanced gym safety by conducting regular equipment inspections and promptly reporting any issues to management.
  • Boosted gym cleanliness by performing routine maintenance tasks, including sanitizing equipment and tidying up workout areas.
  • Supported group fitness instructors by setting up necessary equipment before class starts and breaking down afterwards, allowing them to focus on teaching classes effectively.
  • Interacted with young children and parents when
  • Facilitated a welcoming atmosphere for new members, offering personalized tours of the facility and answering questions about available services.
  • Assisted in the organization of fitness classes and events, ensuring smooth operations and positive experiences for participants.

Hair Salon Assistant

Jessica Mina
06.2022 - 11.2023
  • Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
  • Assisted stylists with colour mixing and application, ensuring accurate results and satisfied clients.
  • Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
  • Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
  • Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.

Education

Some College (No Degree) -

Marist Catholic College
Sydney, NSW

Skills

  • First aid certificate
  • Customer Service
  • Order Management
  • Cleanliness and sanitation
  • Up-selling products
  • Communication with different age groups

Certification

First Aid certificate

Surf Life saving certificate

Volunteer Work

Tech savvy: 4 week course on assisting the elderly in learning how to use technology

One Meal: Once a term after school, organising and handing out food packages to the homeless and less fortunate

St Vincent De Paul Winter Appeal: Collecting food and winter necessities and packing them in boxes for the homeless people to give out during winter


Languages

Greek
Professional Working

Timeline

Waitress

Nieos Grille
09.2023 - 03.2024

Hair Salon Assistant

Jessica Mina
06.2022 - 11.2023

Gym Assistant

Kon Papaioannou
09.2021 - 02.2024

Some College (No Degree) -

Marist Catholic College

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Katerina Papaioannou