Katerina Roukakis

• Working in a high volume environment of inbound calls helping existing customers enhance their travel experience with loyalty rewards and memberships

• Appointment Setting and New Business Development initiatives across real estate, medical, and hospitality sectors. I collaborate with diverse organizations to drive sales growth and expand client base and have achieved significant revenue increases through strategic client acquisitions and relationship building
• Consistently met and exceeded my targets by more than 100%

• My responsibilty is to focus on curated self-care, skincare, makeup, and body care products to empower women through beauty and wellness.

• Appointment Setter- Working Across the Real Estate, Financial Services and the Dental Industry to create new business by making cold calls and setting up appointments
• Consistently met and exceeded my target by making 8-10 appointments daily, throughout this period which was at the very beginning of Covid
• Concluded this contract as the owner decided to pursue a different direction

• As a Branch Director, I held events on a monthly basis to help female entrepreneurs be successful through networking and trade. I ran regular events and helped women make authentic connections

· Regularly attending industry functions and conferences to network and stay abreast of market trends.

· Gathering marketing intelligence by researching and analysing the market; utilising knowledge of market and competitors to identify unique selling points and differentiators.

· Preparing progress reports, presenting to and consulting with key internal stakeholders with a view to develop new services and products.

· Working closely with key stakeholders, including builders, project managers, architects and commercial real estate agents.

Stopped work to have a family

Developing and maintaining a strong network of 150+ contacts and potential clients over 8+ years through extensive networking, cold calling, and referrals.

· Working with internal stakeholders to develop targeted business development and marketing strategies and proposals that speak to clients’ needs and objectives.

Planning effective approaches and pitches, and delivering credible presentations to audiences of 25 or more, to generate and encourage new business opportunities.

· Consistently following up on new business opportunities, setting up meetings between key decision makers and company leaders where necessary.

· Growing and retaining existing accounts by constantly presenting new solutions and services.

I left this role to work with my partner in family business.

• Key responsibilities included placing and answering inbound and outbound calls, answering customer queries, and promoting sales of a diverse range of telecommunication products, including mobile, broadband, mobile phone plans, and home phone plans.
• Consistently met and exceeded sales targets and KPIs, receiving recognition from team members and upper management.
• Received the 'Diamond Club Award' for significant contributions to Pro Active Sales, and for meeting and exceeding my targets for a full financial year.
• Consistently recognized by upper management for strong organizational skills and the ability to effectively multitask in a fast-paced sales environment.
• Left this role as i needed a new challenge and went into a face to face BDM role.