KATERINA STOJCEVSKA
Epping,Victoria
Summary
Leveraged strong interpersonal and leadership skills to successfully train, develop and motivate teams. Proven track record of successfully driving sales and achieving goals. Experienced in developing and managing customer relationships to ensure customer loyalty and satisfaction. Highly organized candidate with proven ability to efficiently and accurately pick items using RF scanners and pick-to-light systems while adhering to strict safety and quality guidelines. Demonstrated record of meeting daily quotas and maintaining high productivity standards. Possesses strong communication and problem-solving skills, with the ability to work independently and as part of a team.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
The Athlets foot
vic, 3076
11.2022 - 01.2024
- Conducted regular performance evaluations with staff members to ensure goals were being met efficiently
- Collaborated with other departments to develop promotional campaigns that increased store traffic and boosted sales revenue
- Developed and implemented effective customer service strategies to reduce wait times and improve customer satisfaction
- Organized weekly team meetings to discuss progress on projects, review new policies, and motivate employees to reach their goals
- Planned special events such as park run and podiatrist nights
- Prepared monthly budget forecasts based on projected sales volumes
- Implemented innovative strategies for increasing efficiency in daily operations
- Opening and closing of store
- Maintenance store/cleaning
Picker Packer
AutoLed
Bundoora, Vic
04.2022 - 11.2022
- Scanned products per day and put away at correct warehouse locations
- Prepared requested orders by pulling materials, packing boxes and placing packaged items in delivery staging area
- Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines
- Fulfilled orders quickly to accomplish challenging daily objectives
- Picked up heavy objects using proper lifting techniques to avoid personal injuries
- Packaged fragile items with protective padding to prevent damages during shipments
- Weighed and measured products and materials to meet regulatory requirements
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking
- Used handheld scanners to key in data for packages.
Picker Packer
melba fresh
Melb, Vic
05.2021 - 02.2022
- Fulfilled orders quickly to accomplish challenging daily objectives
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Picked up heavy objects using proper lifting techniques to avoid personal injuries
- Selected products and items from shelves and pallets for customer orders
- Worked in cold areas for long durations
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards
- Marked and labeled containers with accurate shipping information to prevent delays
- Reviewed packing slips and other documentation to properly box requested items for shipment
- Labeled boxes and placed in outbound collection areas
- Limited damage to products and orders by using care when choosing items
- Packed fragile items with bubble wrap to prevent breakage during shipping
Instore/ Shift Manager
Dominos pizza
Melb, Vic
08.2019 - 03.2021
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
- Helped employees accomplish tasks during peak periods.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Responded quickly and effectively to emergency situations as they arose.
- Inspected work areas regularly for cleanliness and organization standards.
Education
VCAL -
Epping Secondary College
01.2019
Completed Coursework Towards Certificate I- Hairdressing Assistant -
Skills
- Workforce Management
- Training and mentoring
- Food preparation
- Food storage solutions
- Safe food handling
- Teamwork
- Sales strategies
- Customer Service
- Storage organization
- Warehouse operations
- Heavy Machinery Operation
- Safety procedures
- Product rotations
- Quality control
- Heavy lifting
- Sales Growth
Languages
Macedonian, Advanced (C1)
References
References available upon request.
Timeline
Assistant Store Manager
The Athlets foot
11.2022 - 01.2024
Picker Packer
AutoLed
04.2022 - 11.2022
Picker Packer
melba fresh
05.2021 - 02.2022
Instore/ Shift Manager
Dominos pizza
08.2019 - 03.2021
VCAL -
Epping Secondary College
Completed Coursework Towards Certificate I- Hairdressing Assistant -
Similar Profiles
Chanel KasongoChanel Kasongo
Clinical Assistant and Coordinator at Waterloo Foot Clinic Uptown & Walkrite Foot ClinicClinical Assistant and Coordinator at Waterloo Foot Clinic Uptown & Walkrite Foot Clinic
Lourdeka RobertLourdeka Robert
SALES ASSOCIATE at Kids Foot Locker & Foot LockerSALES ASSOCIATE at Kids Foot Locker & Foot Locker
Nathalie RyanNathalie Ryan
Personal Assistant to CEO & Producer Charles Finch at A Rabbit's Foot Films & A Rabbit's Foot MagazinePersonal Assistant to CEO & Producer Charles Finch at A Rabbit's Foot Films & A Rabbit's Foot Magazine
Lakhwinder SinghLakhwinder Singh
Truck Driver at Qube LogisticsTruck Driver at Qube Logistics
Ajeta BhatiaAjeta Bhatia
SMB Service Consultant at Thryv/SensisSMB Service Consultant at Thryv/Sensis