Katerina Styles
Ipswich,QLD
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Motivated, service-oriented Bartender with over 2 years high-volume restaurant experience. Extensive wine, beer and cocktail knowledge. Creative with developing new mixology recipes. Reputable Bartender with flair for creating exciting and on-trend cocktails. Talented at developing world-class cocktail list and bar program. Recognized for creating innovative and attractive drink menus. Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
7
7
years of professional experience
Work History
Tattoo Artist
Inkmagination
Ipswich , QLD
03.2024 - Current
- Designed custom tattoo artwork based on client consultations and preferences.
- Utilized various tattooing techniques to ensure quality and precision in designs.
- Maintained a clean and safe working environment following health regulations.
Head Mixologist + Bar Manager
The Rusty Nail
Ipswich , QLD
08.2024 - 12.2025
- Crafted unique cocktail recipes using fresh ingredients and innovative techniques.
- Trained bar staff on mixology skills and beverage presentation standards.
- Managed inventory of spirits, mixers, and garnishes for optimal stock levels.
- Developed innovative cocktail menus based on seasonal ingredients.
- Oversaw inventory management and ordering of bar supplies regularly.
- Trained and supervised bartenders on drink preparation and customer service.
- Developed seasonal drink menus reflecting local trends and customer preferences.
- Collaborated with kitchen staff to create pairings for food and beverage offerings.
- Engaged with customers to provide personalized drink recommendations and experiences.
- Ensured compliance with health and safety regulations at all times.
Hospitality Worker
SCSC
Sunnybank, QLD
02.2024 - 12.2024
- Provided exceptional customer service to enhance guest experiences.
- Managed daily operations in various hospitality settings efficiently.
- Assisted with event setup and breakdown for seamless execution.
Retail Worker
Celebrity Ink
Carindale , QLD
07.2023 - 01.2024
- Assisted customers in selecting tattoo designs and services.
- Maintained cleanliness and organization of workstations and retail area.
- Processed customer transactions using point-of-sale systems efficiently.
Bartender
Shelbourne Hotel
Sydney , NSW
05.2022 - 06.2023
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Poured wine, beer and cocktails for patrons.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Completed regular bar inventories and daily requisition sheets.
- Collected and organized daily till totals and tips.
- Upsold customers from shelf to premium brands to help boost sales.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Planned and coordinated special events to boost customer numbers and profits.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Barista Supervisor
Kaz Properties
Sydney , NSW
01.2021 - 05.2022
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Established and adjusted ordering parameters to manage inventory.
- Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Checked temperatures of freezers, refrigerators and heating equipment.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Supported store manager with recruiting, interviewing and hiring baristas.
- Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
- Supported highest standards of conduct and service to support company reputation.
- Arranged merchandise and built eye-catching displays to increase sales.
- Implemented recycling and compost programs to reduce trash waste and improve green footprint.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Observed food safety and sanitation protocols to reduce germ spread.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Oversaw food preparation, production and presentation according to quality standards.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored temperatures of prepared food and cold-storage areas.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Coached staff on strategies to enhance performance and improve customer relations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Prepared workstations with ingredients and tools to increase efficiency.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Shop Assistant
Basement Skate Shop
Redfern Sydney , NSW
11.2020 - 01.2021
- Helped shop personnel complete assignments.
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Completed daily checklists for smooth shop operations.
- Maintained ideal stock levels of work supplies for shop needs.
- Organized supplies and tracked stock levels to maintain inventory records and request reorders.
- Received items and orders and checked items for quality and accuracy against documentation.
- Completed basic and semi-skilled work using available tools and facilities.
- Assisted parts personnel with managing inventory, receiving and stocking.
- Kept detailed track of inventories and supplies using computer software.
- Operated equipment and tools in full accordance with safety procedures.
- Kept supplies and spare parts organized for upcoming projects and daily use.
- Maintained visually appealing and displays through optimal use of lighting and signage.
Waitress
Hyatt Hotels
Sydney , NSW
01.2020 - 01.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Presented menus and answered questions regarding items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Informed customers of daily specials and signature menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Set up tables in between patrons to reduce wait times.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
Front of House Team Member
McDonald's
Sydney , NSW
02.2019 - 01.2021
- Greeted and talked pleasantly with customers to promote positive image for business.
- Explained menu items, took orders and delivered food courses according to instruction.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Worked with managers to report and resolve customer issues or concerns.
- Delivered guest orders to correct tables or take-out counter.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Took to-go phone orders from guests following outlined procedures.
- Filled soft drink cups and poured hot coffee and tea for patrons.
- Followed national, state and local safety, health and sanitation guidelines to protect guests.
- Bussed tables between courses, loading and unloading trays to expedite service.
- Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
- Stocked and maintained buffet tables to keep ample food offerings available to guests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Collaborated with team to deliver timely service of items.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Refilled condiments, napkins and server workstations.
- Assembled and served meals according to specific guest requirements.
- Filled and served various beverages for customers.
- Packaged and bagged cooked food and prepared items.
- Directed patrons to restrooms and other amenities within facility.
- Rotated inventory to reduce waste and optimize freshness.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Maintained safe food handling practices to prevent germ spread.
Education
High School Diploma -
Australian Performing Arts Grammar School
Sydney, NSW11.2021
High School Diploma -
Wellington International School
Dubai UAE01.2009
Skills
- Beer, Wine and Cocktails
- Maintaining Glassware Stock
- Outstanding Customer Service
- Cocktail Service
- Handling Difficult Customers
- Multitasking and Prioritization
- Bar Operations and Logistics
- Cash Handling and Management
- Food and Beverage Service
- Responsible Serving
- Outgoing Personality
- Multilingual in Russian, Korean,
- Able to Stand 8 Hours
- Maintaining a Clean Bar
- Cash Register Operation
- Organizational Ability
- Cash and Credit Transactions
- Service-Oriented Mindset
- Hospitality and Guest Service
- Teamwork and Professionalism
- Anticipating Guest Needs
- Suggestive Selling
Timeline
Head Mixologist + Bar Manager
The Rusty Nail
08.2024 - 12.2025
Tattoo Artist
Inkmagination
03.2024 - Current
Hospitality Worker
SCSC
02.2024 - 12.2024
Retail Worker
Celebrity Ink
07.2023 - 01.2024
Bartender
Shelbourne Hotel
05.2022 - 06.2023
Barista Supervisor
Kaz Properties
01.2021 - 05.2022
Shop Assistant
Basement Skate Shop
11.2020 - 01.2021
Waitress
Hyatt Hotels
01.2020 - 01.2021
Front of House Team Member
McDonald's
02.2019 - 01.2021
High School Diploma -
Australian Performing Arts Grammar School
High School Diploma -
Wellington International School