Kateryna Kalynobrodska
Glenmore Park,NSW
Summary
Accomplished Administration Officer at Norwest Private Hospital, Healthscope, with a proven track record in enhancing customer service and streamlining administrative processes. Skilled in IT literacy, including WebPAS, and adept in administrative support and medical terminology. Demonstrated ability to improve team efficiency and patient satisfaction, leveraging both strong interpersonal skills and technical acumen.
Overview
20
20
years of professional experience
Work History
Administration Officer
Norwest Privat Hospital, Healthscope
07.2022 - Current
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Answer telephone and email in a timely manner.
- Working in close liaison with the Hospital Coordinator/Bed Manager.
- Checking the financial status of all elective and medical patients being admitted into the hospital.
- Accurately enter the information into WebPAS, perform all health fund eligibility checks, explain to the patient the admission procedures and clarify any uncertain issues that may be identified.
Volunteer Kitchen Assistant
Pokrov Church
12.2019 - 02.2024
- Cleaned and organized kitchen stations to promote team efficiency.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Medical Receptionist
KidMed Medical Center
09.2020 - 05.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Bookkeeper
CSH Engineering PTY LTD Sydney
11.2012 - 11.2016
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
University Lecturer
National Aerospace University
09.2010 - 08.2011
- Conducted ongoing assessment of student progress, adjusting teaching strategies as needed to maximize learning potential.
- Actively participated in departmental meetings, collaborating with colleagues to identify and address areas for improvement in the curriculum and student support services.
- Implemented active learning strategies such as group projects and case studies, promoting critical thinking skills among students.
- Collaborated with faculty members to develop innovative course materials, resulting in increased student engagement and satisfaction.
Clerk
Sergey Gromov Lawyer Firm
01.2009 - 12.2009
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Participated actively professional development opportunities, such as attending conferences and seminars, to stay informed about industry trends and best practices.
Junior Assistant of Education Department
National Aerospace University "Kharkiv Aviation Institute"
04.2004 - 02.2005
Education
Bachelor of Business Admin. - Advance Diploma On Conveyancing
National Business Institute of Australia
Sydney, NSW04.2020
Certificate IV - Processing And Maintaining Patient Medical Records
Tafe Nsw
Sydney, NSW01.2020
Ph.D. - Social Philosophy
National Aerospace University ‘Kharkiv Aviation In
Ukraine08.2011
Master of Science - Master of Science: Law
Yaroslav Mudryi National Law University
Ukraine02.2006
Skills
- Administrative Support
- Medical Terminology
- IT literacy - data entry, basic Excel, internet and email
- Knowledge of WebPAS
- Some knowledge of the private health sector including health fund contract tables/member eligibility
- Payroll
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Romanian
Limited Working
Serbian
Limited Working
Timeline
Administration Officer
Norwest Privat Hospital, Healthscope
07.2022 - Current
Medical Receptionist
KidMed Medical Center
09.2020 - 05.2022
Volunteer Kitchen Assistant
Pokrov Church
12.2019 - 02.2024
Bookkeeper
CSH Engineering PTY LTD Sydney
11.2012 - 11.2016
University Lecturer
National Aerospace University
09.2010 - 08.2011
Clerk
Sergey Gromov Lawyer Firm
01.2009 - 12.2009
Junior Assistant of Education Department
National Aerospace University "Kharkiv Aviation Institute"
04.2004 - 02.2005
Bachelor of Business Admin. - Advance Diploma On Conveyancing
National Business Institute of Australia
Certificate IV - Processing And Maintaining Patient Medical Records
Tafe Nsw
Ph.D. - Social Philosophy
National Aerospace University ‘Kharkiv Aviation In
Master of Science - Master of Science: Law
Yaroslav Mudryi National Law University