KATEY BULLER
Kelso,QLD
Summary
Dynamic and results-driven professional with a strong background in customer service and sales, honed at Galactic Business Services. Proven ability to build relationships and exceed sales targets while maintaining exceptional teamwork and problem-solving skills. Experienced in food safety and efficient operations, consistently delivering high customer satisfaction. I'm seeking employment as i am eager to get back into the work force.
Overview
7
7
years of professional experience
Work History
SANDWICH ARTIST
SUBWAY
DEERAGUN
05.2023 - 06.2023
- Food preparation
- Food Safety
- Cash handling
- Customer service
- Maintaining Cleanliness and sanitation
RETAIL SALES ASSISTANT
FACTORIE CAIRNS
CAIRNS
10.2021 - 03.2022
- Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
- Work with customers to determine their needs and then recommend the right product to solve the customer's problem
- Assist in ensuring that the product presentation area is clean and organized
- Develop and cultivate strong buying relationships with customers
- Use company literature and available training resources to stay up to date on product features
- Experience with customer service
- Proven track record in achieving sales quotas
- Consistently organized and restocked display racks to keep the store ready for customer needs
BARTENDER AND WAITRESS
COCK AND BULL
11.2021 - 12.2021
- Served alcoholic beverages and food to patrons
- Bar tending
- Welcomed patrons in a friendly manner
- Closed the bar
- Worked well in a team environment and made connection with all team members
- Checked in with patrons, to ensure they were happy with the service and products
WAITRESS
WATERGATE PORT DOUGLAS
PORT DOUGLAS
03.2021 - 09.2021
- Bartending
- Communicated with guests regarding special requests, allergy issues, and other dietary restrictions
- Calculated and processed final bill, including splitting checks, running credit cards, or providing accurate change for cash payments
- Communicated with bar staff to clarify beer and wine offerings, flavour profiles, and pairings
- Explained daily menu offerings, drink specials, and seasonal items and recommended options based on customer preferences
- Reset tables between customers by removing used dishes, wiping down surfaces and refilling condiments
- Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmission to kitchen staff
- Checked with customers to ensure satisfaction and correct any issues
- Engaged customers in friendly conversation to build connections and increase satisfaction
SALES REPRESENTATIVE
GALACTIC BUSINESS SERVICES
10.2016 - 05.2017
- As a Team leader my responsibilities were
- Developing the team skills
- Training new employee's product information
- Overseeing all activities within a Team
- Deciding how approach tasks and develop a plan to accomplish them
- Keeping track of and structuring various tasks, employees and documents
- Planned efficient sales routes to maximize the number of customers served and incoming revenue
- Engaged customers and built connections to drive long-term sales
- Visiting clients to demonstrate products
- Scheduling regular visits and appointments with clients
- Drawing up contracts
- Reporting and working to sales targets
- Maintaining a Customer Relationship Management database
Education
WHITE CARD - Completed safety on construction sites course, met requirements for National OHS General induction training.
CONSTRUCTION UNDUSTRY
02.2022
RSA AND RSG - Completed responsible service of alcohol course, Completed responsible service of gambling course
GALAXY TRAINING AUSTRALIA
05.2021
BLUE CARD - For Child Related Employment Purposes
BLUE CARD AUSTRALIA
Skills
- Customer relations
- Customer Service
- Ability to work quickly and efficiently in a fast-paced environment
- Strong work ethic
- Good computer skills
- Exceptional teamwork
- Problem-solving
- Time management
- Goal-oriented
- Fast learner
- Sales techniques
- Food safety
Languages
English
Professional
Timeline
SANDWICH ARTIST
SUBWAY
05.2023 - 06.2023
BARTENDER AND WAITRESS
COCK AND BULL
11.2021 - 12.2021
RETAIL SALES ASSISTANT
FACTORIE CAIRNS
10.2021 - 03.2022
WAITRESS
WATERGATE PORT DOUGLAS
03.2021 - 09.2021
SALES REPRESENTATIVE
GALACTIC BUSINESS SERVICES
10.2016 - 05.2017
WHITE CARD - Completed safety on construction sites course, met requirements for National OHS General induction training.
CONSTRUCTION UNDUSTRY
RSA AND RSG - Completed responsible service of alcohol course, Completed responsible service of gambling course
GALAXY TRAINING AUSTRALIA
BLUE CARD - For Child Related Employment Purposes
BLUE CARD AUSTRALIA
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