Katey O’Brien
Dental Assistant
Maryborough,QLD
Summary
I am an ambitious, motivated and polite 21-year old, looking for casual, part-time or full-time work. I care for others and listen to their needs and work to help them with anything I can. Given a task, I will complete it quickly and to an expected standard. I have previously completed three semesters of study at Queensland University of Technology and thanks to aged-care placement, I am qualified to work as an Assistant in Nursing. I completed a 12-month traineeship as a receptionist to obtain a certificate III in Business. My most previous role was dental assisting at Mary River Dental in Maryborough, through this role I have gained valuable knowledge in infection control, customer service and assisting chair-side. My partner and I have recently relocated to the Sunshine Coast Hinterlands where I am actively seeking employment, I maintain a queensland license and own a vehicle. I am a very independent and reliable employee and would love the opportunity to broaden my skills and knowledge.
Overview
14
14
years of post-secondary education
4
4
years of professional experience
Work History
Dental Assistant
Mary River Dental
Maryborough, Queensland
12.2020 - Current
- Prepared patient X-rays and images by processing and developing images for review by dentist.
- Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Service Advisor
Keema Cars Cleveland
Brisbane, QLD
08.2019 - 11.2019
- Experience and duties: delivering excellent customer service both face to face and over the phone, producing tax invoices for customers.
- Maintaining workplace information and organizing paperwork for bookings in advance.
- Delivering advice and knowledge on car servicing.
- Suggested add-on services that would be helpful to customers and improve bottom line.
Service Receptionist
Keema Cars Mount Gravatt
Brisbane, Queensland
07.2018 - 07.2019
- Experience and duties: Organising and producing workplace documents, data entry, delivering service and simple car knowledge to customers, maintaining a high standard of front counter and phone service to customers.
- Booking in service and diagnostic work according to time and content required.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Corresponded with clients through email, telephone or postal mail.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Team Member
Curves Maryborough
, Queensland
11.2017 - 01.2018
- Experience and duties: Teaching simple fitness classes to women of all ages and fitness levels, cleaning gym equipment, sold Curves branded products, deposited payments and encouraged women to reach their fitness goals.
- Contributed to team success by completing jobs quickly and accurately.
Drive Thru and Front Counter Service
Hungry Jacks
Maryborough, Queensland
12.2016 - 01.2017
- Experience and duties: Customer service, cleaning dining room, order-taking, drink and dessert preparation and meal packing.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
Dishwasher
Sexie Coffie
Maryborough, Queensland
05.2016 - 10.2016
- Experience and duties: Washing dishes, clearing tables, cleaning toilets and café area, bringing meals to customers and simple food preparation.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots, baking trays and container items used often by kitchen staff.
- Stepped into additional roles during busy times to boost coverage of important stations.
Groundwater Lodge Retirement Village Volunteer
01.2012 - 01.2014
- Duties: cleaning up after animals, interacting with and feeding the animals.
Education
High School Diploma -
Riverside Christian College
Maryborough, QLD 01.2005 - 11.2016
Certificate III - Business
Orion Training
Brisbane 07.2018 - 07.2019
Involvement in Sporting Team -
Riverside Christian College
Maryborough, QLD 01.2016 - 11.2016
Skills
Communication
ConfidentPerseveringStrong communication skillsExcellent customer serviceCustomer serviceData entryMicrosoft Office SuiteOrganizingReceptionistPhoneTyping skillsEquipment sterilization
Patient intake procedures
Treatment room cleanup
Additional Information
First Reference:
- Name: Mrs. Tonya Holder
- Workplace: Riverside Christian College
- Role: Math’s Teacher, year 8-12
- Email: tonya.holder@riverside.qld.edu.au
- Contact number: 07 4123 1031
Second Reference:
- Name: Mr. Paul Fitzgibbon
- Workplace: Keema Automotive group
- Role: Service manager
- Email: pftiz@keema.com.au
- Contact number: 0413 370 148
Timeline
Dental Assistant
Mary River Dental
12.2020 - Current
Service Advisor
Keema Cars Cleveland
08.2019 - 11.2019
Certificate III - Business
Orion Training
07.2018 - 07.2019
Service Receptionist
Keema Cars Mount Gravatt
07.2018 - 07.2019
Team Member
Curves Maryborough
11.2017 - 01.2018
Drive Thru and Front Counter Service
Hungry Jacks
12.2016 - 01.2017
Dishwasher
Sexie Coffie
05.2016 - 10.2016
Involvement in Sporting Team -
Riverside Christian College
01.2016 - 11.2016
Groundwater Lodge Retirement Village Volunteer
01.2012 - 01.2014
High School Diploma -
Riverside Christian College
01.2005 - 11.2016