Katelyn Sedwell
Ipswich,QLD
Summary
Dedicated and adaptable Bachelor of Secondary Education student with a diverse background in various job roles. Proven ability to balance academic pursuits with real-world work experiences, demonstrating time management and multitasking skills. Proficient in quickly acquiring new skills and knowledge, showcased by a history of excelling in different roles and industries. Effective communicator and team player, capable of bridging academic insights with practical work experiences to drive success. Seeking opportunities that complement current academic studies and provide valuable professional growth.
Overview
7
7
years of professional experience
Work History
Barista
Oikos Cafe
06.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Duty Manager & Learn to Swim Coordinator
Just Sports N Fitness
11.2018 - Current
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Conducted routine inspections of venue and pool chemical levels to check quality and compliance with established specifications.
- Facilitated constructive and open communication with parents and guardians, addressing student-related concerns with empathy and professionalism.
- Orchestrated Learn-to-Swim program with meticulous attention to detail, overseeing the daily attendance records and ensuring program efficiency.
- Cultivated strong rapport with program participants, fostering a supportive and encouraging atmosphere to motivate students in their swimming lessons
Learn to Swim Instructor
Just Sports N Fitness
11.2016 - Current
- Taught students aged from 6months - adult years delivering water safety skills through to squad-based training programs.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Provided clear instruction individually and in group classes.
- Adapted teaching techniques to different learning styles.
- Collaborated with swim team coaches to develop successful training plans.
Education
Bachelor - Secondary Education
Queensland University of Technology
Brisbane, QLD11.2026
High School Diploma -
Westside Christian College - Stuart St. Campus
Goodna, QLD11.2017
Certificate - Pool Lifeguard, CPR & First Aid
Royal Life Saving
QLDCertificate - Teacher of Swimming & Water Safety
AUSTSWIM
Certificate - Teacher of Towards Competitive Strokes
AUSTSWIM
Certificate - Teacher of Infant And Preschool Aquatics
AUSTSWIM
Skills
- Exceptional Customer Service
- Advanced Communication Skills
- Creative Thinking
- Student and Class Monitoring
- Team Player
- File and Records Management
- Curriculum Implementation
- Group and Individual Instruction
- Safety training across multiple industries
- Ability to Adapt
Timeline
Barista
Oikos Cafe
06.2022 - Current
Duty Manager & Learn to Swim Coordinator
Just Sports N Fitness
11.2018 - Current
Learn to Swim Instructor
Just Sports N Fitness
11.2016 - Current
Bachelor - Secondary Education
Queensland University of Technology
High School Diploma -
Westside Christian College - Stuart St. Campus
Certificate - Pool Lifeguard, CPR & First Aid
Royal Life Saving
Certificate - Teacher of Swimming & Water Safety
AUSTSWIM
Certificate - Teacher of Towards Competitive Strokes
AUSTSWIM
Certificate - Teacher of Infant And Preschool Aquatics
AUSTSWIM
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