Qualified with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations.
Overview
31
31
years of professional experience
Work History
Office Administrator
Construction & Building Design
07.2022 - Current
Maintaining electronic and paper filing systems for easy retrieval of information
Answered multi-line phone system, delivering messages to staff/Design Team and greeting visitors
Coordinated communications, financial processing, Insurances, registration, recordkeeping, and other administrative functions
Social secretary for birthday lunches, Christmas lunches and Christmas Dinner for Trades People and staff
Tracking office supplies and restocking low items to keep team members on-task and productive
Ordering Fixtures and Fittings for new jobs
Advertising for Trades people such as carpenters, electricians etc
On site visits
Tender processing
Oversee inventory management, ensuring office supplies were adequately stocked without over ordering.
Self Employed Director
Catering Connection Pty Ltd
05.2010 - 02.2022
Resolved problems, improved operations and provided exceptional service
Developed and maintained courteous and effective working relationships
Increased customer satisfaction by resolving issues
Increased company revenue by streamlining processes and implementing cost-saving measures.
Daily deliveries to Hospitals, Prisons and takeaway establishments
Picking, packing and invoicing
Assisted in recruiting, hiring and training of team members.
Orthopaedic Practice Manager
Mr Julian Feller
04.1994 - 02.2010
Daily consulting sessions - Melbourne and Country Victoria
Hospital Bookings
Developed policies and procedures for effective practice management
Ordered all office supplies and kept check on inventory levels
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills
Stacked magazines, removed trash and straightened furniture to keep office and waiting areas clean and presentable
Communicated closely with patients, ensuring medical information was kept private
Managed over 50 patient calls per day
Ordered all office supplies and kept check on inventory levels.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Skills
Computer literate
Honest
Hardworking
Great Communicator
Courteous
Industry knowledge
Office management
File organization
Verbal communication
Languages
English
Full Professional
Timeline
Office Administrator
Construction & Building Design
07.2022 - Current
Self Employed Director
Catering Connection Pty Ltd
05.2010 - 02.2022
Orthopaedic Practice Manager
Mr Julian Feller
04.1994 - 02.2010
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