Kath Steenhuis
Ballarat,VIC
Summary
Seasoned professional with 20 years of experience in not-for-profit and public sectors. Skilled in critical thinking, analytical problem-solving, and stakeholder management to drive positive change. Passionate about social justice and advancing in an innovative environment focused on community support. Strategic thinker with a keen eye for growth opportunities and a collaborative work ethic.
Overview
22
22
years of professional experience
Work History
Co-Founder
B.school4homecare
11.2023 - Current
- I conceived and developed an innovative online platform while serving as a Subject Matter Expert.
- At b.School4homecare, we blend business acumen with the home care to provide accessible learning resources, including on-demand courses and tools, tailored to address the specific challenges of in-home aged care.
- Focus is on supporting smaller organizations within the aged care sector ensures that professionals thrive in an ever-evolving landscape, equipped with the skills to navigate challenges,
Founder
Papercrane Solutions
03.2023 - Current
- Dedicated to delivering exceptional freelance services in instructional media creation, support documentation, and project management within the Health and Community Services sector.
- Supporting business improvement initiatives and optimising operational processes to drive efficiencies. My commitment to producing high-quality work and leveraging my expertise in freelance capacities ensures that clients receive top-notch service and impactful solutions.
Project Consultant (CHSP/HACC-PYP Sector Development) - Grampians Region
Ballarat Community Health
07.2018 - 03.2023
- Develop and implement capacity building and change management initiatives to improve and enhance services of Commonwealth Home Support Programme (CHSP) and Vic Home and Community Care Program for Younger People (HACC-PYP) service providers in the Grampians Region
- Examples of past projects include: Introduce contemporary end-to-end business processes including strategic workforce planning, and codesign + human centred thinking
- The development of eLearning modules, fact sheets, animated videos, website, blogs, and guiding principles that introduce key concepts and program requirements
- The creation of regional Communities of Practices, and online collaboration platforms, to promote the sharing of ideas and peer support.
Project Coordinator - Regional Disability Palliative Care Project
Uniting Vic.Tas
12.2017 - 07.2018
- Contracted 1 day per week to support the Grampians Region Palliative Care Consortium to develop a sustainable model that would build capacity of disability residential services staff in the Grampians region, in order to provide a Palliative Approach to residents in their care
- Deliverables included: A Partnership Agreement (between Disability Residential Service Provider and Specialist Palliative Care Service), an End of Life Care Plan (for the person receiving care) and an End-of-Life Policy and Procedure Template (for organisations to implement in their service).
Project Officer - Community Access Programs (Ballarat Cluster)
Uniting Vic.Tas
07.2017 - 07.2018
- Fixed-term project to review the current practices and effectiveness of the organisations community aged care and disability programs, and to determine how programs are fulfilling obligations under applicable funding requirements
- Deliverables included: The preparation of a current state report and recommendations for improvements
- Development of a revised policy and practice manual to reflect current program operations
- Development of a system to track and monitor service activity and program budgets, and to report performance to relevant funding bodies.
Program Adviser - Health Integration and Partnerships (Grampians Region)
Victorian Department of Health
06.2016 - 06.2017
- Regional Program Lead- Community and Women's Health Program
- Undertook negotiations with Service Providers relating to service agreements and contracts for 14 funded agencies: $16mil recurrent budget
- Monitored service utilisation data against program and service targets, and developed strategies to maintain and/ or enhance performance
- Prepared responses for a variety of correspondence and briefings to senior managers and Ministers, ensuring relevant information and policies are reflected accurately.
Quality & Marketing Coordinator
McCallum Disability Services Inc
02.2011 - 06.2015
- Managed and coordinated a suite of projects and portfolios across McCallum, including Quality, Marketing, Occupational Health and Safety, Website Management, Documentation Management, Policy and Procedure Development, and the coordination of Accreditation processes
- Maintained positive communications through social media, newsletters, development of McCallum's Annual Report and the preparation of grant applications and submissions
- Operationalised the McCallum Marketing Plan, and developed a Corporate Communication Strategy.
Assistant Manager Home Support
McCallum Disability Services Inc
06.2009 - 02.2011
- Coordinated the Outreach and Individualised Support Package programs; including the management of the program budget
- Led a team of 40 staff who provided support to 65 people with a disability living in the Ballarat community
- Liaised with clients, families, carers, in relation to support requirements and prepare support plans and negotiate funding with key stakeholders
- Coordinated the preparation of fortnightly rosters for clients and staff, and ensure reporting and accountability requirements are met
- Ensured compliance with the applicable policies and operational framework.
Corporate Communications Adviser - Stakeholder Relations
Queensland Rail
01.2009 - 06.2009
- Supported stakeholder management and corporate communications across Queensland Rail that enabled Ministers, the Board, the Chief Executive Officer and the Executive Team to have visibility of the political environment for strategic decision making (Government Owned Corporation).
Various Positions
Victorian Department of Health
09.2001 - 01.2009
- Various positions held within the Victorian Department of Health, including Program and Service Adviser, VPTAS Team Leader, Project Officer, Service Agreement and Systems Officer, and Project Officer / Administration Officer.
Education
Master of Business Administration - MBA (in progress) -
Deakin University
10.2024
Executive Ready -
Women & Leadership Australia (WLA)
06.2019
Bachelor of Applied Management -
Federation University Australia
03.2016
Advanced Diploma Marketing / Advanced Diploma Management -
Federation University Australia
03.2011
Diploma of Government -
North Melbourne Institute of TAFE
11.2007
Skills
- Stakeholder Management
- Critical Thinking
- Analytical Skills
- Regulatory Compliance
- Project Management
- Strategy Development
- Project Planning
- Contract Negotiation
- Organisational Development
- Business Process Improvement
- Communication
- E-learning Module Development/ Articulate 360
Timeline
Co-Founder
B.school4homecare
11.2023 - Current
Founder
Papercrane Solutions
03.2023 - Current
Project Consultant (CHSP/HACC-PYP Sector Development) - Grampians Region
Ballarat Community Health
07.2018 - 03.2023
Project Coordinator - Regional Disability Palliative Care Project
Uniting Vic.Tas
12.2017 - 07.2018
Project Officer - Community Access Programs (Ballarat Cluster)
Uniting Vic.Tas
07.2017 - 07.2018
Program Adviser - Health Integration and Partnerships (Grampians Region)
Victorian Department of Health
06.2016 - 06.2017
Quality & Marketing Coordinator
McCallum Disability Services Inc
02.2011 - 06.2015
Assistant Manager Home Support
McCallum Disability Services Inc
06.2009 - 02.2011
Corporate Communications Adviser - Stakeholder Relations
Queensland Rail
01.2009 - 06.2009
Various Positions
Victorian Department of Health
09.2001 - 01.2009
Master of Business Administration - MBA (in progress) -
Deakin University
Executive Ready -
Women & Leadership Australia (WLA)
Bachelor of Applied Management -
Federation University Australia
Advanced Diploma Marketing / Advanced Diploma Management -
Federation University Australia
Diploma of Government -
North Melbourne Institute of TAFE
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