Katharina Aab

• Provided customer support to clients, answering questions and addressing concerns.
• Positioned animals for diagnostic imaging such as x-rays and scans.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
• Administered medications to animals in treatment and documented changes in condition.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Assisted senior staff with blood analyses and physical assessments.
• Collected patient biopsies and blood samples for laboratory analysis.
• Managed medical intervention and therapy for animals in collaboration with veterinarian.
• Restrained animals for examination and treatment.
• Followed safety protocols for handling animals.
• Monitored vital signs and provided nursing care for animals.
• Collected and processed samples for laboratory testing.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.

EriVet is a top-class Orthopaedic and Neurologic clinic in Estonia. It has the most valued specialists on the field.

• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Restrained animals to protect veterinarians from potential harm.
• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Performed radiograph testing (X-ray and MRT) to assist doctors in making informed diagnoses and determining best treatment plans.
• Observed animals for signs of distress or illness.
• Took part of different surgeries as a assistant and also as a future Veterinarian.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Completed successful daily cash audits to correctly balance drawers at end of shifts.
• Packaged bagels, muffins and other food items for customer purchase.

This job was at a dairy farm in Estonia, working with 3000 animals across 3 different farms.

• Monitored vital signs and provided nursing care for animals.
• Observed animals for signs of distress or illness.
• Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
• Collected and prepared specimens and samples for outside laboratory analysis.
• Prepared and administered diets and feedings according to instructions.
• Took part of the milking process.

MyFitness is Estonias largest gym and studio chain.

• Maintained personnel records and updated internal databases to support document management.
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
• Troubleshot employee concerns and recommended corrective actions to resolve issues.
• Entered and maintained departmental records in company database.
• Targeted new customers to grow geographic reach and increase revenue.
• Supervised clients about our training programs, membership information and the usage of the equipment in the club.

• Remained calm and poised when dealing with difficult customers or during busy shifts. Remained enthusiastic through all situations, even in busy environments.
• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

MyFitness is Estonias largest gym and studio chain.

• Maintained personnel records and updated internal databases to support document management.
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
• Troubleshot employee concerns and recommended corrective actions to resolve issues.
• Entered and maintained departmental records in company database.
• Targeted new customers to grow geographic reach and increase revenue.
• Supervised clients about our training programs, membership information and the usage of the equipment in the club.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Inspected dishes and utensils for cleanliness. If needed, helped with the washing and other works in the kitchen also.
• Checked guests' identification before serving alcoholic beverages.

• Loaded and unloaded farm supplies and materials and stored in correct barn location.
• Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
• Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
• Renovated the barn.