Katharina Stumpf
Summary
Dedicated and enthusiastic psychology graduate from Germany. Proficient in social psychology, counselling, support work, research, and data analysis. Strong communication, interpersonal and time management skills. Passionate about supporting individuals and developing personal programs to improve mental, emotional and behavioural health. Experience in hospitality, customer service and recruitment. Currently on a temporary activity visa with full work rights.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recruitment Associate
M-net
10.2023 - 03.2024
- Enhanced candidate experience by providing timely and constructive feedback throughout the recruitment process.
- Completed human resource operational requirements by scheduling and assigning employees.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Hired employees and initiated new hire paperwork process.
- Assisted in organizing career fairs and other recruitment events, generating interest from potential candidates while representing company brand positively.
- Streamlined interview scheduling for efficiency, coordinating with hiring managers and candidates to ensure a smooth process.
Cafe All-rounder
Three Bags Full Cafe
02.2023 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Recorded and served food and coffee orders accurately
- Prepared snacks, drinks and smoothies
Server and Hostess
The Last Piece Eatery
07.2022 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Covid-19 Testing Specialist
CureVac
04.2021 - 07.2022
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Undertook COVID-19 testing procedures
- Detailed documentation and reporting of results
- Maintained high infection and hygiene standards
- Close Collaboration with healthcare professionals
Social Support Worker & Counsellor
Viernheimer Tafel
04.2020 - 12.2021
- Supported elderly and disabled people during COVID-19 pandemic
- Strong understanding of social services policies and procedures
- Organised, planned and assisted everyday life
- Provided individual mental support and targeted counselling
- Performed case management
Hotel Server and Bartender
Four Seasons Resort Whistler
11.2019 - 03.2020
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Internship Trauma Surgery
Theresien Hospital
09.2018 - 09.2018
- Responsible for patient admission and care
- Wrote medical records and documentation
- Patient advocacy and support
Education
Bachelor of Science - Psychology
Eberhard Karl Universität Tübingen
Tübingen, Germany04.2024
Bachelor of Science - Exchange Student Psychology
Monash University
Melbourne, VIC07.2023
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Friendly, Positive Attitude
- Case Management
- Microsoft Office, R-Studio
- Recruitment and Hiring
- Conflict Resolution
Certification
- Australian Divers License - VIC
Languages
English
Native or Bilingual
German
Native or Bilingual
Latin
Full Professional
Spanish
Limited Working
Timeline
Recruitment Associate
M-net
10.2023 - 03.2024
Cafe All-rounder
Three Bags Full Cafe
02.2023 - 07.2023
Server and Hostess
The Last Piece Eatery
07.2022 - 12.2022
Covid-19 Testing Specialist
CureVac
04.2021 - 07.2022
Social Support Worker & Counsellor
Viernheimer Tafel
04.2020 - 12.2021
Hotel Server and Bartender
Four Seasons Resort Whistler
11.2019 - 03.2020
Internship Trauma Surgery
Theresien Hospital
09.2018 - 09.2018
Bachelor of Science - Psychology
Eberhard Karl Universität Tübingen
Bachelor of Science - Exchange Student Psychology
Monash University
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