Katharine Micka
Denial Bay,SA
Summary
Dedicated manager with over 34 years of experience in team leadership with a passion of making positive differences in peoples lives. Proven ability to enhance service delivery and staff development, ensuring compliance with organizational standards and community needs.
Overview
32
32
years of professional experience
Work History
Manager
Aboriginal Family Support Services Inc
Ceduna
09.2011 - Current
- Through appropriate monitoring, planning, promotion and relationship strategies and activities, ensure that the services offers by Aboriginal Family Support Services (AFSS) meet client and community needs as well as funding body requirements
- Direct and oversight the efficient and effective provision of services that meet the needs of AFSS clients including community consultation and involvement in relevant community initiated events and activities
- Direct, oversight and take responsibility for the effective management and development of all staff engaged in the provision of AFSS services
- Contribute to the overall effectiveness and development of AFSS through the contribution, development and implementation of the AFSS Strategic, Business and Action Plans
- Contribute to the overall effectiveness and development of AGSS through the application of customer service and continuous improvement principles
- Ensure efficient data collection occurs for all program areas including completion of funding reports and other reports required
- Represent the values od AFSS in all the dealings with clients, staff and stakeholders
- Exercising a high level of decision making, leadership and direction of staff in their management of cases; management of children and young people in alternative care and, in management of children and young people in residential care
- Identify the training needs of staff and where necessary develop appropriate training programs for all levels of staff including therapeutic programs and services
- Oversee the recruitment, training and ongoing support of staff and foster carers
- Ensure understanding of and compliance with all current organisation policies, procedures and work practices relevant to Occupational Health and Safety in the workplace
Motel Proprietor of the Mud Hut Motel
Self Employed
Coober Pedy
07.2000 - 02.2011
- Developed business strategies to enhance guest nights and drive sales growth.
- Established and maintained relationships with suppliers to ensure quality product sourcing.
- Oversaw daily operations, ensuring efficient workflow and adherence to industry standards.
- Implemented marketing campaigns that increased brand visibility and attracted new clientele.
- Hire and support new staff
- In charge of all booking, accounting, staffing and maintenance needs
Director Mini Gems Childcare Centre
Community Controlled
Coober Pedy
09.1999 - 07.2000
Manager of the Opal Cave
Opal Cave Pty Ltd
Coober Pedy
01.1997 - 09.1999
Assistant Manager Desert Cave Hotel
Coro Enterprises
Coober Pedy
03.1994 - 01.1997
Education
Diploma - Management
Franklyn Scholar
AdelaideDifficult Conversations in The Workplace - Management
Fairwork SA
OnlineManaging Psychosocial Hazards & Risks in Workplace - Management
Return To Work SA
AdelaideEmotional Intelligence in The Workplace - Management
Adelaide University
AdelaideUnderstanding Conflict & Challenging Behaviours - Management
Mediation SA
AdelaideIdentifying & Managing Risks With WHS -
Buisness SA
AdelaideTrained Trainer - Through Their Eyes - Child Safe Environment
Department For Child Protection
Adelaide10 National Principles For Child Safe Organisation -
Australian Human Rights Commission
OnlineMany More Relevant Trainings Attended
Can Be Listed On RequestSkills
- Team leadership
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Time management
- Decision-making
- Operations management
- Workforce management
- Business administration
- Conflict resolution
- Policy implementation
- Staff development
- Performance management
- Cross-functional teamwork
- Emergency response
Languages
English
Native or Bilingual
German
Native or Bilingual
Interests
- Time with Family and Friends
- Travel, Camping and Fishing
- Cooking, baking and preserving
- Art
Timeline
Manager
Aboriginal Family Support Services Inc
09.2011 - Current
Motel Proprietor of the Mud Hut Motel
Self Employed
07.2000 - 02.2011
Director Mini Gems Childcare Centre
Community Controlled
09.1999 - 07.2000
Manager of the Opal Cave
Opal Cave Pty Ltd
01.1997 - 09.1999
Assistant Manager Desert Cave Hotel
Coro Enterprises
03.1994 - 01.1997
Diploma - Management
Franklyn Scholar
Difficult Conversations in The Workplace - Management
Fairwork SA
Managing Psychosocial Hazards & Risks in Workplace - Management
Return To Work SA
Emotional Intelligence in The Workplace - Management
Adelaide University
Understanding Conflict & Challenging Behaviours - Management
Mediation SA
Identifying & Managing Risks With WHS -
Buisness SA
Trained Trainer - Through Their Eyes - Child Safe Environment
Department For Child Protection
10 National Principles For Child Safe Organisation -
Australian Human Rights Commission
Many More Relevant Trainings Attended
Awards
- Heide Taylor Community Medal from the Association of Community Services Organisation