Dedicated and compassionate Registered Nurse & Midwife. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Patient-oriented Nurse with 30+ years of diverse experience in direct patient care. Skilled at multitasking and prioritizing patient needs and daily assignments.
Managing a team of nurse - providing guidance & encouragement; building confidence; building a team spirit; inspiring excellence; showing leadership to maintain high standards; being kind when addressing an issue - stating what is of concern and then working with the staff member to plan a course of action to improve performance.
Managing the maintenance of the clinic and liaising with the various companies - cleaning, building maintenance; equipment servicing/repair
Coordinating medical staff - doctors rosters; organising cover for FETs
Being a conduit to pass on information between the different departments and the clinic staff to maintain a common goal, implement updates or changes, maintain unity & increase job satisfaction.