Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherine Blake

Goulburn,NSW

Summary

I have been working in Goulburn Base Hospital Pharmacy since July 2018. During that time, I have completed a certificate IV in Hospital/Health Services Pharmacy Support and acted in a senior Pharmacy Technician role. I have extensive experience with imprest management including both restocking and reviewing imprest inventories and was the lead technician in charge of setting up all medication rooms in the new Goulburn Hospital CSB. I have engaged in tasks such as manufacture of prepacks, stocktake and inventory management, dispensing of medications, S4 and S8 medication dispensing and refrigeration/cold-chain audits.

I have extensive experience in charging and crediting medications, expiry checking and monthly safe checks.

I pride myself on being a senior member of the Goulburn Base Hospital pharmacy department and wider LHD pharmacy team and enjoy being able to assist those around me to complete all tasks to the best of their ability to ensure that the SNSWLHD Pharmacy service is a professional and enjoyable workplace.

I have excellent communication skills, and this has been reflected in my work and resulted in two staff member of the year nominations in 2017 and again in 2024. I am confident when speaking to others both professionally and personally and can engage in difficult conversations with maturity, compassion and always take a solution focussed approach. I enjoy mentoring others and passing on my knowledge, but I also really enjoy learning new things. I like to push myself, ask questions and absorb information and skills from those around me.

The pharmacy department is a high-pressure environment where time is critical on almost every task. Whether its delivering medicines to wards, getting deliveries out on time or engaging in other tech tasks time management and attention to detail are imperative.

In the Pharmacy Purchasing role, I have to manage ordering deadlines for all sites and ensure that all orders are in before the cut-off times. I have learnt all these deadlines by heart and prioritise the ordering to ensure that orders meet the deadlines. I need to be aware of various clinics running throughout the hospital and specialty surgery lists and have all medicines ordered, dispensed, and delivered on time. I have a very high attention to detail and information recall that allows me to work effectively and accurately in high pressure situations.

Attention to detail is imperative in all tasks within the pharmacy. Taking time to check the accuracy of your work whilst also working in a high pressure, fast-paced environment takes a calm and controlled approach to tasks and being able to ask questions and problem solve on the run. I demonstrate all these qualities throughout my work every day through effective communication, meeting of tight deadlines and accurately completing complex tasks.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

NSW Health
08.2017 - Current
  • Managed ward imprests and ensured inventory levels were maintained to avoid disruption to patient care.
  • Prepared prepack medications for the LHD and ensured timely transport of medications between sites.
  • Participated in stocktake and pharmacy inventory management
  • Liased with patients, carers and professionals in regards to medication supply
  • Monitored fridge temperatures and ensured medication storage and cold chain requirements are met.
  • Assisted pharmacists in the provision of pharmacy services within Goulburn Hospital
  • Processed pharmaceutical orders for all sites within the LHD
  • Completed all accounts payable tasks for the last 6 months
  • Active involvement in quality assurance projects such as audits and accreditation.

Administration Officer

NSW Health
02.2016 - 08.2017
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner to all patients and families attending the emergency department.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.
  • Delivered quality results under pressure by prioritising tasks effectively during high-stress situations or tight deadlines.

Drug and Alcohol Counselor

Karralika Programs Inc.
01.2004 - 01.2015
  • Facilitated group therapy sessions for diverse clientele, promoting peer support and healthy coping mechanisms.
  • Established strong rapport with clients from diverse backgrounds and demographics, fostering an atmosphere of trust for open communication during counselling sessions.
  • Conducted substance abuse assessments and screenings to accurately identify client needs and appropriate levels of care required.
  • Promoted a safe therapeutic environment that fostered trust between clients and counselors by setting clear boundaries and expectations.
  • Collaborated with multidisciplinary teams to develop holistic treatment plans addressing the unique needs of each client.
  • Reduced relapse occurrences for clients through consistent follow-up appointments and support group referrals.
  • Assisted families in understanding addiction-related issues, fostering supportive environments during the recovery process.
  • Evaluated program effectiveness using data-driven assessments, leading to ongoing improvements in service delivery outcomes.

Education

Bachelor of Law - Law

University of New England
Armidale, NSW
06.2028

Certificate IV - Hospital/Health Service Pharmacy Support

TAFE NSW
Dubbo, NSW
08.2020

Certificate IV - Alcohol And Other Drug Work

Odyssey House
Victoria
2009

High School Diploma -

Mulwaree High School
Goulburn, NSW
11.2002

Skills

  • Excellent communication skills
  • Confident problem-solving skills
  • Emphasis on whole team collaboration
  • Accurate medication dispensing
  • Patient confidentiality focussed
  • Accurate drug inventory control
  • Pharmacy software proficiency
  • Microsoft application proficiency
  • Strong attention to detail when interpreting and processing medication orders
  • Calm and rational under pressure
  • Friendly and approachable

Certification

  • Certificate IV in Hospital/Health Service Pharmacy Support
  • Nomination award for Collaborative Staff Member of the Year 2024
  • Runner up for the 2017 employee of the year for Professional Diligence
  • Certificate IV in Alcohol and Other Drug Work
  • Higher School Certificate

Timeline

Pharmacy Technician

NSW Health
08.2017 - Current

Administration Officer

NSW Health
02.2016 - 08.2017

Drug and Alcohol Counselor

Karralika Programs Inc.
01.2004 - 01.2015

Bachelor of Law - Law

University of New England

Certificate IV - Hospital/Health Service Pharmacy Support

TAFE NSW

Certificate IV - Alcohol And Other Drug Work

Odyssey House

High School Diploma -

Mulwaree High School
Katherine Blake