Katherine Bridge

Policelink Operational Communications Unit Tuggerah NSW

• Extensive experience assessing Child at Risk reports via the NSW Police Force COPS database for CWU action, ensuring timely and appropriate responses.
• Proven ability to triage and prioritise reports based on risk complexity, urgency, and welfare concerns.
• Strong analytical skills to identify behavioural patterns, cumulative harm, and historical support interventions to inform risk assessments and decision-making.
• Skilled in preparing comprehensive, evidence-based cumulative risk reports with clear recommendations for support and statutory intervention.
• Demonstrated ability to identify and escalate high-risk cases requiring urgent statutory response to the NSW Child Protection Helpline within mandated 12–24 hour timeframes.
• Experienced in applying structured risk assessment frameworks to triage cases for appropriate action based on severity and urgency.
• Committed to 24/7 shift work, including public holidays and weekends, with flexibility for travel related to work and training.
• Advocate for early intervention in Aboriginal and Torres Strait Islander communities, with respect for cultural safety and knowledge of relevant referral pathways and government-funded initiatives.
• Experienced in collaborative work with domestic and family violence services; well-versed in national and state-level programs, reforms, and funding models addressing domestic violence.
• Strong interpersonal and team collaboration skills, contributing regularly to team meetings, toolbox presentations, and peer support.

• Case Manager | Newcastle and Central Coast Regional Office, Gosford NSW
• Provided case management to individuals with disabilities, including families and carers, focused on choice, control, and community inclusion.
• Developed person-centred case plans and advocated for positive partnerships and local engagement.
• Contributed to the pilot rollout of the NDIS in Newcastle & Central Coast, demonstrating strong problem-solving abilities.
• Experienced in supporting individuals with intellectual, physical, and acquired brain injuries across diverse needs.
• Skilled in interagency collaboration with FACS, Justice, Health, Education, Community Corrections, and advocacy bodies.
• Participated in multidisciplinary case conferences and established MOUs for integrated service delivery and family preservation.
• Strong prioritisation and caseload management skills based on urgency and participant needs.
• Regularly engaged in training and disability sector forums, including person-centred practice development.
• Previous hands-on support experience in ADHC group homes, including personal care, daily living support, transport, and advocacy.

• Oversaw support for 67 participants and 32 staff, ensuring person-centred practices, meaningful engagement, and community inclusion were embedded in all service delivery.
• Maintained regular liaison with families to ensure participant goals and support needs were consistently met through collaborative planning and consultation.
• Monitored daily operations, including rostering, team performance, and staff welfare, ensuring smooth delivery of community participation programs.
• Ensured accurate documentation of client profiles, risks, and individual needs in line with organisational policies and procedures.
• Managed compliance with mandatory staff training, including First Aid, medication management, manual handling, epilepsy support, restrictive practices, behavioural support, enteral feeding, and background checks (WWCC and criminal record checks).
• Administered budgets and adhered to program guidelines set by Ageing, Disability and Home Care (ADHC).
• Partnered with the Regional Manager to coordinate the division of a day program into two sites, enhancing person-centred outcomes through participant consultation.
• Led client and family consultations to secure funding under Stronger Together and Respite in Action initiatives.
• Coordinated weekend and out-of-hours programs that fostered community access, inclusion, and skill-building activities such as arts, performances, holidays, and employment readiness.