At Matraville Medical Complex, I excelled as a Practice Manager, where I enhanced team performance through effective communication and staff management. Demonstrating strong problem-solving skills and empathy, I optimized practice operations, including workflow and schedule management. My leadership significantly improved appointment scheduling and patient record accuracy, showcasing my ability to manage both tasks and teams efficiently.
Work History
Practice Manager
Matraville Medical Complex
Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Ordered all office supplies and kept check on inventory levels.
Batching and billings daily
Work cover reporting and billings
Working alongside cardiologist, allied health and others
Reception work
Hiring staff
Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
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