Summary
Work History
Education
Skills
Timeline
Generic

Katherine Duffy

Bardia ,Nsw

Summary

At Matraville Medical Complex, I excelled as a Practice Manager, where I enhanced team performance through effective communication and staff management. Demonstrating strong problem-solving skills and empathy, I optimized practice operations, including workflow and schedule management. My leadership significantly improved appointment scheduling and patient record accuracy, showcasing my ability to manage both tasks and teams efficiently.

Work History

Practice Manager

Matraville Medical Complex
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Ordered all office supplies and kept check on inventory levels.
  • Batching and billings daily
  • Work cover reporting and billings
  • Working alongside cardiologist, allied health and others
  • Reception work
  • Hiring staff
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.

Education

High School Certificate -

South Sydney High
Maroubra, NSW

Skills

  • Schedule management
  • Practice management
  • Staff management
  • Workflow management

Timeline

Practice Manager

Matraville Medical Complex

High School Certificate -

South Sydney High
Katherine Duffy