Katherine Horan
Southport
Summary
I am an organised and dependable candidate, successful at managing multiple priorities with a positive attitude. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organisational objectives with dedication and enthusiasm.
Overview
30
30
years of professional experience
Work History
Club Administrator
Gymnastics Townsville
02.2023 - 02.2025
- Accounts/Creditors
- Payroll
- Invoicing
- MYOB and Microsoft Office applications
- Banking
- All Customer Service duties and areas of member support
- Procedure auditing and revision for efficiency, greater streamlining. Developing procedures for greater efficiency and streamlining. Communicating new procedures to staff. Rewriting club procedures.
- Enhanced member satisfaction by streamlining club operations and implementing efficient administrative processes.
- Reduced operational costs by effectively managing club resources, negotiation with vendors, and monitoring expenses.
- Managed membership database to ensure accurate records, timely renewals, and effective member engagement strategies.
- Recruitment of new staff members, conducting interviews and evaluating candidates.
- Staff training and rostering
- Ensured compliance with club policies and regulations, conducting regular audits and addressing any issues promptly.
- Financial Reports and reconciliation
- Organized and updated databases, records and other information resources.
Co-Owner
Greenbeck Holidays
01.2018 - Current
- Project Management - renovations and property ‘flipping’.
- Investment Strategies and maintaining real estate portfolios
- Airbnb management
Regional Director
Family First
01.2015 - 01.2019
- Administration
- Coordinating a local team
- Campaign Management
- Youth branch leader
- Function Coordination
- Public speaking
Bookkeeper
Sole trader
01.2013 - 01.2015
- Bookkeeping applications and accounts
- Invoicing
- Tax preparation
- MYOB and Quickbooks
Reception and Front Desk Management
Teen Challenge
01.1996 - 01.2000
- Customer service and communications
- Microsoft Office applications
- Basic Payroll
- Banking
- Stakeholder liaison
Education
Cert 4 - Bookkeeping And Accounting
Australian College of Commerce And Management
01.2014
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Pedare Christian College
01.1994
Skills
- Excellent written and verbal Communication
- Microsoft Office Suite
- Problem solving and conflict resolution
- Bookkeeping and Accounts (MYOB, Quickbooks)
- Attention to detail and organisational skills
- Customer service
- Policy and procedure implementation
- Recruiting and training
Other Activities
- Magnetic International Resort Body Corporate - Secretary, 2019-2022
- One Bright Point Body Corporate - Treasurer, 2022-current
Timeline
Club Administrator
Gymnastics Townsville
02.2023 - 02.2025
Co-Owner
Greenbeck Holidays
01.2018 - Current
Regional Director
Family First
01.2015 - 01.2019
Bookkeeper
Sole trader
01.2013 - 01.2015
Reception and Front Desk Management
Teen Challenge
01.1996 - 01.2000
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Pedare Christian College
Cert 4 - Bookkeeping And Accounting
Australian College of Commerce And Management
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