Summary
Overview
Work History
Education
Skills
Accomplishments
Technical Proficiencies
Timeline
Generic

Katherine Kirkpatrick

Townsville,QLD

Summary

Through my employment at JADAL and Michelangelo's Pizza and Pasta, alongside my ongoing Business degree studies, I’ve built a solid foundation in administrative support, customer service, and professional communication. In both roles, I was entrusted with responsibilities such as managing bookings, processing payments, maintaining accurate records, and supporting team coordination.


At university, I’ve further developed my administrative strengths through group project leadership and event coordination. I regularly take charge of organizing meetings, tracking project timelines, and compiling professional-quality reports and presentations.


These combined experiences have sharpened my ability to stay organized, work efficiently under pressure, and communicate effectively with a range of stakeholders. I’m now eager to apply these skills in a professional law firm setting, contributing to a polished and client-focused front desk environment.

Overview

2
2
years of professional experience

Work History

Bartender

JADAL
10.2023 - Current
  • Served high customer volumes during special events
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, setting up for incoming shift, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Counter Server

Michelangelos Pizzas and Pasta
02.2023 - Current
  • Managed multiple tasks in high-volume environment.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
  • Processed cash, debit and credit card payments.
  • Addressed guest complaints and resolved issues to promote satisfaction.

Education

Bachelor of Commerce - Accounting

James Cook University
QLD
05-2027

Skills

  • Strong multitasking
  • Customer service
  • Team player attitude
  • Highly reliable
  • Organization skills
  • Time management
  • Data entry
  • Customer and client relations
  • Document management
  • Performance improvement

Accomplishments

  • Currently pursuing a Bachelor’s Degree in Business, with a strong academic focus on administration, organization, and professional communication.
  • Successfully managed scheduling, record-keeping, and document formatting in academic projects, consistently praised for precision and reliability.
  • Took lead administrative role in group assignments—coordinating deadlines, delegating tasks, and compiling final reports to a professional standard.
  • Developed and maintained spreadsheets to track project milestones and team responsibilities, demonstrating attention to detail and strong digital literacy.
  • Recognized by lecturers for delivering well-organized presentations and professionally formatted documentation, reflecting strong administrative competence.

Technical Proficiencies

  • Microsoft Office Suite: Proficient in Word, Excel, PowerPoint, and Outlook. Experienced in creating and formatting professional documents, spreadsheets, and presentations, as well as managing email correspondence and calendars.
  • Google Workspace: Skilled in Google Docs, Sheets, and Drive for document collaboration, file management, and real-time project tracking.
  • Scheduling Software: Familiar with using scheduling tools such as Outlook and Teams to manage appointments and meetings efficiently.
  • POS Systems: Experienced in handling customer transactions and maintaining accurate records using point-of-sale (POS) systems.


Timeline

Bartender

JADAL
10.2023 - Current

Counter Server

Michelangelos Pizzas and Pasta
02.2023 - Current

Bachelor of Commerce - Accounting

James Cook University
Katherine Kirkpatrick