Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Katherine Morunga

Port Kennedy

Summary

Support Worker known for providing compassionate care and support to individuals with diverse needs as I have personal experience within this area. Demonstrated ability to assist clients in daily activities and emotional well-being, ensuring comfortable and safe environment. Proven skills in effective communication and problem-solving.

Experienced caregiver with strong background in providing comprehensive support services. Reliable and adaptable, consistently contributing to positive outcomes for clients and colleagues.

Track record of fostering safe and supportive environment through empathy and adaptability.

Reliable team player with strong communication skills and adaptability to changing situations.

Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 30 years of experience building community and developing social skills through incremental therapeutic techniques.

Adept at establishing strong rapport with individuals from diverse backgrounds.

Overview

10
10
years of professional experience

Work History

Retail Sales Assistant

Salvos Stores
02.2018 - 03.2023
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled 30+ incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
  • Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.
  • Collaborated with team members to achieve monthly sales targets and objectives.
  • Developed strong rapport with customers and created positive impression of business.

Kitchen Hand

Proserpine Nursing Home
10.2012 - 05.2017
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Followed recipes and chef instructions to prepare food correctly.
  • Transported food items from storage areas to kitchen for prepping.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
  • Learned other teammates' work tasks to train as backup.
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
  • Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
  • Assisted in training new kitchen hands, leading to more competent and efficient kitchen staff.
  • Assisted in food preparation for enhanced meal quality and speed of service.
  • Facilitated team-oriented atmosphere, improving overall kitchen morale and productivity.

Education

High School Diploma -

Opononi Area School
Hokianga, New Zealand
12.1983

Skills

  • Punctuality
  • Daily living support
  • Health and safety awareness
  • Emotional support
  • Confidentiality and privacy
  • Active listening
  • Mobility assistance
  • Relationship building
  • Meal planning and preparation
  • Transportation assistance
  • Professional boundaries
  • Clean driving record
  • Empathy and patience
  • Verbal and written communication
  • First aid and CPR

Interests

  • Crafting and DIY Projects
  • Music

Timeline

Retail Sales Assistant

Salvos Stores
02.2018 - 03.2023

Kitchen Hand

Proserpine Nursing Home
10.2012 - 05.2017

High School Diploma -

Opononi Area School

Similar Profiles

CREATE PROFILE
Katherine Morunga