Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Katherine Northall

Perth

Summary

Skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximising profits. Motivational leader skilled at building relationships with customers, employees, and senior management.

Overview

3
3
years of professional experience

Work History

Visual Merchandiser/Retail Supervisor

City Beach
02.2024 - 05.2024
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
  • Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
  • Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
  • Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Evaluated store performance and made recommendations for changes to optimize sales.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Stylist/Team Member

Lovisa
07.2022 - 02.2024
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Nandoca

Nandos
10.2021 - 04.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

High School Diploma -

Peter Moyes Anglican Community School
Mindarie, WA
11.2022

Skills

  • Product Knowledge
  • Visual Merchandising
  • Customer Service
  • Creative Vision
  • Workflow Efficiency
  • Inventory Management
  • Performance Tracking & Evaluations
  • Staff Supervision
  • Financial Handling
  • Hospitality Basics
  • Brand Marketing

Reference

Georgia Scarfo, Senior Assistant Manager (Lovisa Karrinyup) - 0417 007 450

Amy Narducci, Store Manager (Lovisa Karrinyup) - 0420 349 660

Timeline

Visual Merchandiser/Retail Supervisor

City Beach
02.2024 - 05.2024

Stylist/Team Member

Lovisa
07.2022 - 02.2024

Nandoca

Nandos
10.2021 - 04.2022

High School Diploma -

Peter Moyes Anglican Community School

Similar Profiles

CREATE PROFILE
Katherine Northall