Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
OfficeManager

Katherine Rundell

Wollert,Victoria

Summary

With 19 years experience in customer service and State government, I have a passion in supporting the community and assisting people.

I am an organised and dependable applicant successful at at managing multiple priorities with a positive attitude.

Overview

19
19
years of professional experience

Work History

Pharmacy Assistant

Star Pharmacy
11.2018 - Current
  • Assisted all customers with professional advice regarding schedule 2 and 3 medications
  • Created and maintained Customer/Patient files
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Answered telephones and provided information about order status, vaccine and pharmacy procedures.
  • Triage Vaccination patients to ensure correct vaccine. This includes initial risk assessment and eligibility as well as giving advice before proceeding with service

Pharmacy Assistant

Pharmasave Pharmacy
09.2016 - 11.2018
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.

Team Leader

Coles Supermarkets
07.2016 - 09.2018
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm OHS compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Developed rostering of 11 staff members on a monthly cycle

Owner/Operator

Bella Creative Beauty
06.2007 - 03.2011
  • Managed day to day business operations.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Consulted with customers to assess needs and propose optimal solutions through services available.

Administrative Assistant

Department Of Human Services
05.2004 - 09.2008
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Development of internal incident reports.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Working at various locations and departments within state government including public housing, reception, records management and Forensic services.

Education

BBA - Business Administration And Management

Victoria University
Melbourne, VIC

Diploma of Beauty Therapy

The Adademy
Carlton, VIC

Skills

  • Professional Customer/ Client service
  • Positive communication and support to both Staff and Clients
  • Proficiency in confidentiality protocols
  • Extensive organisation skills
  • Ability to adapt to new and updated software

REFERENCES

Katherine Abdel-Nour

Pharmacist

Star Pharmacy

98529888 or 0410632744


Monica Saro

Co-worker

Star Pharmacy

98529888 or 0403854008 

Timeline

Pharmacy Assistant

Star Pharmacy
11.2018 - Current

Pharmacy Assistant

Pharmasave Pharmacy
09.2016 - 11.2018

Team Leader

Coles Supermarkets
07.2016 - 09.2018

Owner/Operator

Bella Creative Beauty
06.2007 - 03.2011

Administrative Assistant

Department Of Human Services
05.2004 - 09.2008

BBA - Business Administration And Management

Victoria University

Diploma of Beauty Therapy

The Adademy

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Katherine Rundell