Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Russell

Brisbane,QLD

Summary

Adaptable professional with a proven track record at Woolworths, excelling in customer service and teamwork. Demonstrated ability to solve problems and manage time efficiently. Skilled in multitasking and computer operations, enhancing productivity by 20%. Known for a friendly attitude and effective communication, ensuring customer satisfaction and seamless operations. I am hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals. My ambitions are to get back into the workforce and provide for my children to have independence and to learn new skills, as well as responding to instructions accordingly and efficiently and able to learn quickly and effectively



Overview

19
19
years of professional experience

Work History

Career Break

Full Time Parent
09.2013 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed time efficiently in order to complete all tasks within deadlines.

Home Shopping

Woolworths
11.2012 - 08.2013
  • Picking and packing customers orders
  • RF scanning and heavy lifting
  • Willingness to help customers when needed, punctual at all tasks
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Receptionist

Temp Agency
01.2007 - 08.2008
  • Resolved customer inquiries efficiently through various communication channels.
  • Enhanced customer satisfaction by providing accurate product information and support.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Certificate IV in Business Administration - Business Administration

Skills West Training
Sydney

Manual Handling - Manual Handling

Employers First
Sydney, NSW

Certificate III in Fitness - Health And Fitness

Australian Fitness Academy
Brisbane, QLD
01-2026

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking Abilities
  • Excellent communication
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Computer skills

Timeline

Career Break

Full Time Parent
09.2013 - Current

Home Shopping

Woolworths
11.2012 - 08.2013

Receptionist

Temp Agency
01.2007 - 08.2008

Certificate IV in Business Administration - Business Administration

Skills West Training

Manual Handling - Manual Handling

Employers First

Certificate III in Fitness - Health And Fitness

Australian Fitness Academy
Katherine Russell