Katherine Spanos

• Process freight within the induction area by unloading cartons from pallets onto conveyor systems for distribution and dispatch.
• Identify, separate, and handle dangerous goods and PRM freight in accordance with workplace safety procedures and compliance requirements.
• Inspect freight for visible damage or discrepancies and report issues as required.
• Maintain a clean, organised, and safety-focused work environment within a fast-paced logistics setting.
• Collaborate effectively with team members to support efficient freight processing and daily operational flow.

• Performed pick packing and stock handling duties within a high-volume distribution environment.
• Worked across multiple warehouse departments including receiving operations and general warehouse support.
• Coordinated incoming deliveries within the receiving office by allocating truck bays and supporting efficient unloading processes and workflow management.
• Conducted supplier pallet audits as part of warehouse automation preparation, ensuring compliance with pallet wrapping, labelling, and operational standards.
• Utilised handheld technology to complete audit checks and support operational tasks as required.
• Adapted effectively to shift work and fast-paced operational demands while maintaining strong attention to detail and workplace safety standards.

• Managed daily operations within a family-owned fresh seafood and wholesale supply business in collaboration with family members.
• Oversaw stock handling including cutting, preparation, replenishment, and quality control of seafood products.
• Managed ordering, sales, and customer service functions, ensuring smooth supply and demand operations.
• Coordinated product displays, merchandising, and customer-facing presentation to support sales and business performance.
• Assisted with marketing and general business operations, contributing to long-term business growth and efficiency.

• Progressed through multiple roles within a high-volume retail environment, including Service Desk, Grocery, and Merchandise support functions, progressing into Merchandise Manager.
• Commenced on the Service Desk and advanced to third-in-charge responsibilities, including supervising daily operations and training team members during shifts.
• Managed Service Desk operations independently during allocated shifts, ensuring efficient customer service and issue resolution.
• Worked across grocery departments supporting stock replenishment, shelf merchandising, stock takes, and store layout execution.
• Responsible for implementing weekly promotional displays, floor stacks, and maintaining planogram compliance.
• Undertook merchandising responsibilities including stock ordering, product placement, and department presentation.
• Recognised for strong attention to detail and operational efficiency, achieving strong performance in transaction accuracy and customer service standards.
• Provided additional support across departments in a fast-paced retail environment, including evening and overnight shifts.