Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Katherine Hoddinott-Tavita

Gold Coast,QLD

Summary

I am an enthusiastic and dedicated worker with a passion to help others. I work hard to ensure the happiness and safety of my fellow employees. I am eager to learn new things and expand my knowledge about things I am passionate about.

Overview

11
11
years of professional experience

Work History

Attractions Trainer

SeaWorld
03.2024 - Current
  • Providing extensive knowledge about attractions positions
  • Conducting training days and providing a safe environment for staff to learn
  • Determined competency and complete training records
  • Develop and review training materials, records and documents including procedure manuals
  • Complete evaluations on high skill amusement devices

Venue Trainer

SeaWorld
02.2023 - Current
  • Providing extensive knowledge about venue positions
  • Conducting training days and providing a safe environment for staff to learn
  • Determined competency and complete training records
  • Develop and review training materials, records and documents including procedure manuals

Ride Supervisor

SeaWorld
10.2021 - Current
  • Supervising frontline team operators
  • Operation of rides on my own
  • Performing and supervising evacuations
  • Resolving guest inquiries and complaints
  • Informing team members of appropriate and correct ride procedures

Ride Attendant

SeaWorld
09.2018 - Current
  • Guest relations
  • Operation of rides on my own and in a team setting
  • Resolution of guest inquiries and complaints
  • Assistance with training new team members
  • Working within teams
  • Assisting team members with general questions

Guest Services

Sheraton Grand
07.2022 - 11.2022
  • Organising my own till
  • Accounting Skills
  • Answering phones completing guest inquiries
  • Cleaning duties
  • Working in teams
  • Working independently
  • Unpacking and restocking
  • Computer skills
  • Working flexible schedules
  • Conflict Resolution

Coach for U10’s Netball

01.2018 - 12.2018
  • Held training sessions weekly
  • Attended weekly games
  • Coached a team of 12 children
  • Provided positive and negative feedback

Food and Beverage Attendant

SeaWorld
08.2014 - 09.2018
  • Cleaning duties
  • Mathematic skills
  • Working in teams
  • Food handling
  • Money handling
  • Customer service
  • Serving skills
  • Captains candy cashier
  • Customer service
  • Unpacking stock

Education

RSA (RESPONSIBLE SERVICE OF ALCOHOL) -

Village Roadshow Theme Parks
Queensland
01.2021

High School Diploma -

Helensvale State High School
Queensland
01.2017

Bachelor of Arts - Screen and Media

Academy Of Design
Queensland
12.2016

Skills

  • Employee training
  • Safety protocols
  • Competency assessment
  • Ride operations
  • Guest relations
  • Team supervision
  • Conflict resolution
  • Communication skills
  • Record keeping
  • Procedure documentation
  • Problem solving
  • Time management
  • Emergency procedures
  • Crowd control
  • Clear communication
  • Procedure manual writing

Accomplishments

  • Rotary - Sponsored Leader at Rotary Youth Leadership Awards
  • Sponsored student for Lions Exchange Program

References

Steph Peters 

Park Supervisor, SeaWorld 

Steph_peters@vrtp.com.au

0401789220

Taylor Bloomfield

Park Supervisor, Movie World

Taylor_bloomfield@vrtp.com.au

0400622998

Timeline

Attractions Trainer

SeaWorld
03.2024 - Current

Venue Trainer

SeaWorld
02.2023 - Current

Guest Services

Sheraton Grand
07.2022 - 11.2022

Ride Supervisor

SeaWorld
10.2021 - Current

Ride Attendant

SeaWorld
09.2018 - Current

Coach for U10’s Netball

01.2018 - 12.2018

Food and Beverage Attendant

SeaWorld
08.2014 - 09.2018

RSA (RESPONSIBLE SERVICE OF ALCOHOL) -

Village Roadshow Theme Parks

High School Diploma -

Helensvale State High School

Bachelor of Arts - Screen and Media

Academy Of Design

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Katherine Hoddinott-Tavita