Katherine Torlop
Abermain,NSW
Summary
Administration Officer with extensive experience in managing daily office operations and enhancing administrative systems. Proven organizational skills and ability to handle multiple tasks under pressure. Achievements include streamlining processes to boost efficiency and promoting a positive workplace through effective leadership.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Administration Officer
John Hunter Hospital, HNELHD
Newcastle, NSW
10.2003 - Current
- Manage the requisition process for the procurement of goods and services, utilizing Iprocurement, an Oracle-based system.
- Processing of invoices, purchase orders, and financial paperwork, following company policies. Follow up with Accounts Payable to resolve unpaid and overdue accounts.
- Compile rosters for over 50 staff members, outlining all leave, overtime, callbacks, and allowances through Health Rosters.
- Facilitate administrative support to the Engineering Manager, supervisors, and staff, encompassing diary management, departmental meetings, and producing detailed minutes of meetings for circulation to relevant personnel.
- Assist with the preparation of monthly reports on a range of topics, including excess leave, mandatory training, and staff health checks.
- Supervise other administrative staff, delegating tasks, and managing workload distribution.
- Oversee inventory levels of office supplies and order replacements as necessary.
- Manage and maintain office filing systems, ensuring all documents are accurately stored and easily retrievable.
- Answering incoming telephone calls and responding to customer inquiries promptly and courteously.
- Developed and implemented effective office procedures to ensure smooth running of the organisation.
Casual Administrative Officer
John Hunter Hospital, HNELHD
Newcastle, NSW
10.2002 - 10.2003
- Coordinated administrative tasks for various departments within the healthcare facility.
- Maintained accurate patient records using electronic health record systems.
- Processed correspondence and documentation in compliance with hospital protocols.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Sorted incoming mail for distribution to appropriate personnel.
Clerical Assistant
Public Works Department
Newcastle, NSW
10.1987 - 04.1992
- Maintained accurate records in centralized filing system for efficient retrieval.
- Assisted staff with inquiries regarding record location and retrieval procedures.
- Managed all paperwork and accurately filed each piece alphabetically and according to significance.
- Processed incoming mail by sorting, logging, scanning and filing appropriately.
- Created new folders for incoming records requests as necessary.
- Filed physical copies of important documents for future reference.
- Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
Education
Health Office Procedures
Glendale Technical College
Glendale, NSW07-2002
Some College (No Degree) - Secretarial Studies
Newcastle Technical College
Tighes Hill, NSW11-1983
St Aloysuis High School
Hamilton, NSW12-1982
Skills
- Procurement processing
- Invoice processing
- Staff roster management
- Financial reporting
- Meeting support
- Office administration
- Customer relationship management
- Records management
- Effective communication
- Document preparation
- Calendar management
- File maintenance
- Administrative support
- Timesheet processing
Certification
- Certificate III in Health Office Procedures
- Secretarial Studies Certificate
Affiliations
- I am a very family-oriented person who loves nothing more than spending relaxing time surrounded by 'my people', including my amazing grandchildren. I am also an avid equestrian who loves nothing more than being out in a paddock with my horse or riding through a national park.
References
References available upon request.
Timeline
Administration Officer
John Hunter Hospital, HNELHD
10.2003 - Current
Casual Administrative Officer
John Hunter Hospital, HNELHD
10.2002 - 10.2003
Clerical Assistant
Public Works Department
10.1987 - 04.1992
Health Office Procedures
Glendale Technical College
Some College (No Degree) - Secretarial Studies
Newcastle Technical College
St Aloysuis High School
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