Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

KATHERINE VAN DER MERWE

PERTH,WA

Summary

Hard-working individual dedicated to delivering exceptional customer service while maintaining high organisational standards. Demonstrates adaptability in fast-paced environments and excels in collaborating with team members to enhance customer satisfaction and achieve sales targets.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Seasonal Sales Assistant

Dusk
11.2024 - 01.2025
  • Delivered exceptional customer service, strengthening brand loyalty and enhancing satisfaction.
  • Provided personalised product recommendations and maintained high-quality assistance.
  • Ensured visual merchandising standards met to support team sales targets.
  • Collaborated with team members to foster a welcoming shopping environment and demonstrate product knowledge.

Practice Assistant Training Program

King and Wood Mallesons
02.2024 - 06.2024
  • Utilised various workplace databases and software to generate monthly billing, demonstrating thorough understanding of billing processes and procedures.
  • Maintained client confidentiality and sensitive information while effectively managing multiple tasks to consistently meet strict deadline requirements.
  • Managed legal correspondence and documentation for legal practitioners and clients.
  • Coordinated meetings, appointments, and travel arrangements for legal team.

Seasonal Sales Assistant

Country Road Group
10.2023 - 01.2024
  • Delivered exceptional customer service by addressing inquiries and guiding customers to merchandise.
  • Assisted customers in product selection and inquiries to support informed purchasing decisions.
  • Processed sales transactions efficiently using point-of-sale systems for seamless operations.
  • Organised store displays to improve product visibility and attract customer interest.

Volunteer

Kingsway Christian Church
03.2022 - 03.2023
  • Supported parents and team in managing children's activities to promote engagement and developmental growth.
  • Completed assigned tasks promptly by adhering to supervisor instructions.
  • Contributed to the setup and breakdown of community events efficiently.
  • Extended assistance and support to community members during events.

Crew Member

Collins Foods Ltd KFC
03.2022 - 05.2022
  • Delivered excellent customer service to enhance guest experience.Prepared food items adhering to company standards and safety guidelines.
  • Collaborated with team members to ensure prompt service during peak hours.
  • Executed cashier duties, including order taking, payment collection, and change distribution.

Education

University Preparation -

Edith Cowan University
11-2024

Paralegal Studies

North Metropolitan Tafe
11-2022

Joseph Banks Secondary College
02-2021

Skills

  • Customer service
  • Payment processing proficiency
  • Verbal and written communication
  • Attention to detail
  • Organisational skills
  • Task prioritisation
  • Multitasking
  • Collaboration
  • Problem-solving
  • Adaptability
  • Professionalism
  • Microsoft Office expertise
  • Work ethic

Certification

• Certificate III in Legal Services – completed 2022
• Certificate IV in Legal Services – completed 2022

References

Available upon request

Timeline

Seasonal Sales Assistant

Dusk
11.2024 - 01.2025

Practice Assistant Training Program

King and Wood Mallesons
02.2024 - 06.2024

Seasonal Sales Assistant

Country Road Group
10.2023 - 01.2024

Volunteer

Kingsway Christian Church
03.2022 - 03.2023

Crew Member

Collins Foods Ltd KFC
03.2022 - 05.2022

University Preparation -

Edith Cowan University

Paralegal Studies

North Metropolitan Tafe

Joseph Banks Secondary College
KATHERINE VAN DER MERWE