Katherine White
Cannon Valley
Summary
Dynamic leader with a proven track record at Education QLD, excelling in data analysis and team leadership. Expert in budget management and performance evaluation, I have successfully improved student outcomes through strategic planning and stakeholder engagement. I am committed to fostering positive relationships and driving departmental success through effective communication and innovative solutions.
Overview
5
5
years of professional experience
Work History
Head of Special Education Services
Education QLD
Proserpine
07.2021 - Current
- Cultivated and sustained relationships with key stakeholders, including parents, caregivers, pediatricians, and other allied health services.
- Planned and led team meetings to review student outcomes, and communicate new and ongoing priorities.
- Analyzed student performance data, and implemented strategies to further improve it.
- Produced thorough, accurate, and timely reports of student and department outcomes.
- Led team meetings to communicate targets, share updates, and gather feedback.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Prepared weekly schedules for teachers and teacher aides to optimize student support.
- Created and managed budgets within the department.
- Held regular one-on-one meetings with employees, parents, allied health representatives, and other leaders within the region.
- Resolved conflicts between team members in a timely manner while maintaining a positive work environment.
- Established clear goals, objectives and timelines for the department's success.
- Recruited and trained new employees to meet job requirements.
- Followed safety protocols and company processes and procedures.
- Identified areas of improvement within the department by analyzing data.
- Assigned work, and monitored the performance of personnel.
- Delegated work to staff, setting priorities and goals.
- Managed staff scheduling, workload allocation and task delegation.
Cashier
Woolworths
Ipswich
12.2022 - 06.2026
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Answered phone calls to assist customers with questions and orders.
- Answered customer questions and provided store information.
- Maintained work area and kept cash drawer organized.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor of Applied Science - Science
University of Queensland
Brisbane, QLD12-2006
Bachelor of Education - Education
University of Queensland
Brisbane, QLD12-2006
Skills
- Data analysis
- Report writing
- Budget management
- Team leadership
- Curriculum development
- Performance evaluation
- Communication skills
- Customer service
References
References available upon request.
Timeline
Cashier
Woolworths
12.2022 - 06.2026
Head of Special Education Services
Education QLD
07.2021 - Current
Bachelor of Applied Science - Science
University of Queensland
Bachelor of Education - Education
University of Queensland
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