Katherine Yan
TURRAMURRA
Summary
Experience in sales within the retail sector has been marked by a proven track record of exceeding targets and delivering exceptional customer service. With a deep understanding of product knowledge and effective sales techniques, I consistently drive revenue growth through strategic upselling and fostering long-term client relationships. Strong multitasking and problem-solving skills with a deep understanding of stock management procedures and lifecycles.
Overview
2
2
years of professional experience
Work History
Stock Management
Management
05.2024 - 06.2024
- Conducted regular inventory checks and maintained accurate records of packed items, supporting effective stock management efforts.
- Participated in company-wide lean initiatives, contributing to the continuous improvement of stock management processes.
- Kept accurate records of inventory levels, enabling effective stock management decisions.
Salvation Army
Sale Assistant
10.2022 - 08.2023
- Communicated clearly and positively with co-workers and management.
- Attending to customers needs as a primary focus.
- Delivered expectational customer service.
- Stocked shelves with merchandise when needed
Retail Sail Assistant
Sale Assistant
12.2022 - 02.2023
- Managed customers relationships by responding promptly to inquires and resolving issues quickly.
- Assisted in creating displays to promote products.
- Organised stockrooms shelves, racks and bins according to store layout and product categories.
- Replenished merchandise on shelves as needed throughout the day.
Education
University of Technology
SydneyPymble Ladies College
SydneySkills
- Retail stock management
- Consignment Stock Management
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Stock Management
Management
05.2024 - 06.2024
Retail Sail Assistant
Sale Assistant
12.2022 - 02.2023
Salvation Army
Sale Assistant
10.2022 - 08.2023
University of Technology
Pymble Ladies College
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