Kathleen Chrisp

• Preparation and delivery of accurate financials to the Director when required; Cash flow projections for budgeting and management control; Developing and maintaining Quality Assurance systems; Implementing of Company procedures and compliance.
• Managed travel arrangements including flights, accommodation and itineraries for smooth business trips.
• Contributed to a positive work environment through strong interpersonal skills.
• Developed relationships with key stakeholders, fostering trust and rapport within the network of contacts.
• Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
• Collaborated with other support staff in coordinating joint projects or covering workload during absences.

PAYROLL

• Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions.
• Maintained 99.9% accuracy in transferring correct data from payroll spreadsheets into system.
• Administered payroll for 24 team members and addressed discrepancies in compensation.
• Enhanced employee satisfaction with payroll services by promptly addressing concerns and providing clear communication on policies and procedures.
• Improved payroll accuracy by thoroughly reviewing timesheets and addressing discrepancies.
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• Excellent rapport with creditors and debtors, keeping up to date balances of payment schedules
• Smooth running of office administration day to day; Business records organised and kept up to date.
• Assisted with developing and maintaining financial models with our team for forecasting, enabling more accurate predictions of future revenue and expenses.
• Assisted with increasing financial efficiency by streamlining budget processes and implementing cost-saving measures.
• Introducing suppliers with new products to compliment the company.

• Assisted in preparation and delivery of accurate goods to site; Management control; Implementing and maintaining Quality Assurance; Implementing of Company procedures and compliance.
• Assisted with developing and maintaining project documentation for reliable records.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Liaising with site officers, preparing RIW Railways worker cards and relevant certificates including medicals, flights accommodation and mine spec vehicles for employees.
• Assisting Engineers & Superintendents with Project payment claims.
• Claiming Project payment claims on Water Corporations eProcurement system and reconciling.
• OSH (Occupation Safety and Health) reports
• LTI (Lost time injuries) maintained

• Managing Projects onsite in remote locations; Report preparation on project variance with recommendations for corrective responses.
• Enhanced employee satisfaction through the development of comprehensive benefits packages and wellness programs.
• Streamlined HR processes by implementing efficient workflows and reducing paperwork.
• Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
• Increased efficiency by streamlining accounting processes and implementing new financial software Xero.

• Implemented MYOB and computer systems; Starting up the business: input all data, clients, suppliers,
• Implementing and maintaining accounting system, creditors and debtors, filing systems, office procedures,
• Developed and implemented company templates to maintain efficiency.
• Streamlined office operations by implementing efficient administrative processes and procedures.
• Improved employee productivity by providing comprehensive training and support in office management tasks.
• Ensured timely completion of projects by effectively managing workloads and prioritising tasks for the administrative team.
• Maintained a highly organised workspace that fostered

• Improved customer satisfaction by providing timely and efficient van transportation services.
• Maintained vehicle cleanliness, ensuring customer satisfaction for food sales.
• Enhanced waste collection efficiency by selling with minimal waste.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility meeting and exceeding weekly targets.

• Enhanced client satisfaction by providing thorough and efficient cleaning services.
• Reduced the spread of germs in home spaces through consistent sanitisation practices.
• Supported sustainability initiatives by utilising eco-friendly cleaning products and methods when appropriate.
• Communicated effectively with clients to address their specific needs and concerns regarding cleanliness levels.

• Enhanced guest house cleanliness by performing thorough daily cleaning tasks, including changing linen, sweeping, mopping, and dusting.
• Improved overall facility hygiene by sanitising high-touch surfaces regularly to minimise the spread of germs.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
• Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
• Enhanced kitchen efficiency by streamlining meal preparation processes and effectively delegating tasks to team members.
• Reduced food waste by implementing proper storage techniques and regularly monitoring inventory levels.

• Maintaining up to date records of local information; Controlling brochures and merchandise for stock; Maintaining up to date price lists for accommodation; Managing current financial members.
• Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
• Developed innovative strategies for clients, resulting in increased revenue and business growth.

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Assisted in training new waitstaff, sharing best practices and improving overall team performance.
• Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.

• Streamlined office processes by implementing efficient organizational strategies and time management techniques.
• Enhanced communication efficiency by creating comprehensive internal documentation and updating office policies for clarity.
• Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.

• Increased client satisfaction by providing exceptional international travel consultation services.
• Streamlined booking processes for improved efficiency and reduced errors in reservations.
• Developed strong relationships with vendors to secure competitive rates on accommodations, transportation, and tours.
• Enhanced company reputation by maintaining a high level of professionalism and expertise in international travel planning.
• Exceeded sales targets through the creation of customized travel packages tailored to individual client needs.
• Assisted clients in obtaining necessary travel documentation such as passports, visas, and vaccinations.

• Increased client satisfaction by providing exceptional international travel consultation services.
• Streamlined booking processes for improved efficiency and reduced errors in reservations.
• Developed strong relationships with vendors to secure competitive rates on accommodations, transportation, and tours.
• Provided exceptional customer service by addressing client concerns promptly and offering alternative solutions when needed.
• Mentored junior consultants in best practices, improving team performance across the board.

• Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
• Developed and maintained a well-organised filing system for easy document retrieval, improving overall productivity.
• Managed appointment scheduling for Superintendent, Senior Engineer, Junior Engineer and four train traffic controllers ensuring smooth daily operations.
• Coordinated travel arrangements and accommodations for executives, reducing costs and increasing satisfaction.