KATHLEEN CIRJANIC
Varsity Lakes
Summary
Driven sales specialist with over 7 years of management experience, with a proven track record of leading teams to deliver an enjoyable and satisfying experience for our customers, while managing store operations, including meeting weekly sales targets.
Overview
12
12
years of professional experience
Work History
Rental Sales Agent
Apex Car Rentals
05.2025 - Current
- Managed administrative tasks, including processing contracts and handling payment transactions accurately.
- Maximized revenue by recommending appropriate rental products and upselling services to customers.
- Assisted in the maintenance of rental vehicles, ensuring they were clean and well-presented for each client use.
- Delivered prompt and safe shuttle services to airport passengers, ensuring customer satisfaction.
Store Manager
Choice The Discount Store
12.2017 - 12.2024
- Motivated and led staff to achieve sales targets and deliver excellent customer service.
- Handled recruitment, onboarding, and scheduling to maintain a well-staffed and efficient team.
- Managed daily operations, including inventory, and staffing.
- Oversaw merchandising and promotional activities to maximize product visibility and sales.
- Managed budgets and controlled costs to ensure profitability.
- Implemented health and safety protocols to ensure a secure working environment.
Retail Worker
Aldi
08.2013 - 12.2017
- Provided excellent customer service in a fast-paced supermarket environment.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Operated cash register to process payments from customers accurately and efficiently.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Skills
Team leadership
- Store operations
- Sales strategies
- Merchandise planning
- Customer service
- Inventory control
- Recruitment and hiring
- Advertising and marketing
Timeline
Rental Sales Agent
Apex Car Rentals
05.2025 - Current
Store Manager
Choice The Discount Store
12.2017 - 12.2024
Retail Worker
Aldi
08.2013 - 12.2017
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