Kathleen Curtis
20 Bendee Court, Narangba
Summary
Experienced executive support professional with a strong grasp of administrative and business support tasks. Consistently delivers reliable assistance and enhances team efficiency. Skilled in fostering collaboration and adept at adapting to evolving requirements. Demonstrated success in organising, communicating, and problem-solving to ensure seamless team operations.
Overview
19
19
years of professional experience
Work History
Senior Strategic Support Officer
Office of the Chief Procurement Officer
07.2024 - Current
- Executive Support to Chief Procurement Officer
- Supervisor to 1 x A04 Business Support Officer
- Maintain Executive Schedules and Email Accounts
- Maintain generic email account
- Book, cancel, move and negotiate meetings with internal and external stakeholders
- Organise, cancel and negotiate venues for meetings
- Prepare operational and strategic development reports
- Ongoing improvement of team environment
- Providing advice regarding administrative and business systems
- Use DSS to monitor and maintain branch PDPs
- Use DSS to monitor and maintain branch mandatory training
- Use S4HANA to monitor incoming invoices and purchase orders
- Lead and implement local projects
- Review and update establishment spreadsheet and organisational charts
- Review branch travel and training budgets
- Manage training requests
- Use MyHR to process human resource requirements and print various reports
- QTravel Travel Coordinator/manage Cabcharge account
- Financial Management using S/4HANA and Expensemepro
- Use of procurement systems such as Winc and Online Provisioning
- Provide varied administrative support as required
Executive Assistant to the Executive Director
Office of the Executive Director
08.2022 - 07.2024
- Maintaining Executive Schedules and Email Accounts
- Booking, cancelling, moving and negotiating meetings with stakeholders
- Creating and updating meeting/workshop agendas, minutes and other papers
- Organising, cancelling and negotiating venues for meetings
- Accurate minute taking
- Use of office equipment including fax, photocopier, printer and scanner
- Preparing correspondence/documents
- Monitoring and distribution of correspondence via eDRMS (Content Manager)
- Liaising with stakeholders, including executives, management, and external contacts
- Managing work priorities
- Supporting team members where required
- Managing personnel files
- Time management to achieve required outcomes
- Problem solving and negotiation
- Use of Microsoft Suite – Word, PowerPoint, Excel
- Use of Adobe applications
- Creating organisational charts using Visio and Powerpoint
- Use MyHR to process human resource requirements and print various reports
- Manage staff mandatory training and CSPs/PDPs
- QTravel Travel Coordinator
- Financial Management using S/4HANA and Expensemepro
- Use of procurement systems such as Winc and Online Provisioning
- Research and implement processes and procedures
- Assisting with small and large projects
Acting Administration Support Officer
Clinical Governance, Quality, Safety & Risk
09.2021 - 08.2022
- Maintaining Executive Schedules and Email Accounts
- Booking, cancelling, moving and negotiating meetings with stakeholders
- Assisting with various projects
- Use of Microsoft Teams
- Accurate minute taking
- Creating and updating meeting/workshop agendas
- Organising, cancelling and negotiating venues for meetings
- Use of Microsoft Office
- Use of Adobe applications
- Telephone enquiries and call distribution
- Updating and creating various databases
- Creating PowerPoint Presentations
- Use of office equipment including fax, photocopier, printer and scanner
- Monitoring and distribution of correspondence
Project Support Officer
Metro North Safety & Quality Improvement Taskforce
02.2022 - 05.2022
- Maintaining Taskforce Schedule and Email Account
- Liaising with project stakeholders, including executives and external contacts
- Booking, cancelling, moving and negotiating meetings with stakeholders
- Accurate minute taking
- Creating and updating meeting/workshop agendas
- Use of Microsoft Teams for meetings and file management
- Organising, cancelling and negotiating venues for open disclosure meetings
- Use of Microsoft Office and Adobe applications
- Telephone enquiries and call distribution
- Updating and creating various databases
- Use of office equipment including fax, photocopier, printer and scanner
- Monitoring and distribution of correspondence
- Prepare project correspondence/documents
- Time management to achieve required project outcomes
- Travelling to other Metro North facilities
- Managing project priorities and progress
- Supporting the project lead where required
- Managing AVACs of external doctors
Project Support Officer
Norfolk Island Transition Project
12.2021 - 02.2022
- Onsite negotiations with Norfolk Island Hospital staff and management
- Support the project lead where required
- Prepare project correspondence
- Accurate minute taking/document the onsite visit
- Create documents using Excel
- Assist in COVID-19 support and education for the site
Administration Officer Secondments
Various Hospitals
01.2017 - 09.2021
- Caboolture Hospital, Redcliffe Hospital, and Royal Brisbane and Women’s Hospital
Bookings Officer
Redcliffe Hospital
02.2015 - 09.2021
- Specialist Outpatients Department
Administrative Officer Outpatient Services
Caboolture Hospital
01.2006 - 01.2015
Education
Graduate Degree - Editing and Publishing
University of Southern Queensland
01.2024
Diploma - Business Administration
Australian Qualifications Institute
01.2021
Bachelor - Creative Arts, Creative Writing Major
Southern Cross University/Open Universities Australia
01.2020
Certificate IV - Training and Assessment
Academy of Career Training
01.2016
Associate Degree - Creative Writing
Southern Cross University/Open Universities Australia
01.2015
Skills
- Executive support
- Calendar management
- Meeting preparation
- Event planning
- Travel coordination
- Business administration
- Meeting planning
- Prepare correspondence
Timeline
Senior Strategic Support Officer
Office of the Chief Procurement Officer
07.2024 - Current
Executive Assistant to the Executive Director
Office of the Executive Director
08.2022 - 07.2024
Project Support Officer
Metro North Safety & Quality Improvement Taskforce
02.2022 - 05.2022
Project Support Officer
Norfolk Island Transition Project
12.2021 - 02.2022
Acting Administration Support Officer
Clinical Governance, Quality, Safety & Risk
09.2021 - 08.2022
Administration Officer Secondments
Various Hospitals
01.2017 - 09.2021
Bookings Officer
Redcliffe Hospital
02.2015 - 09.2021
Administrative Officer Outpatient Services
Caboolture Hospital
01.2006 - 01.2015
Diploma - Business Administration
Australian Qualifications Institute
Bachelor - Creative Arts, Creative Writing Major
Southern Cross University/Open Universities Australia
Certificate IV - Training and Assessment
Academy of Career Training
Associate Degree - Creative Writing
Southern Cross University/Open Universities Australia
Graduate Degree - Editing and Publishing
University of Southern Queensland
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