KATHLEEN GILDEA
Point Cook,VIC
Summary
Experienced Executive Assistant and Team Leader with excellent relationship management and high-quality administrative support. Strong ability to communicate with diverse members of the community as well as varied levels of management and stakeholders. Keen eye for detail, sound time management skills in fast paced environments.
Overview
18
18
years of professional experience
Work History
Youth Coach
Youth Projects
Melbourne, VIC
05.2024 - Current
- Mentoring young people into sustainable employment and vocational pathways through direct case management
- Support young people in addressing complex barriers to employment, education and/or training
- Developing and delivering innovative activity based groups, building employer relationships, and providing ongoing, intensive interventions and support
- Offering front line support to young people and people experiencing homelessness
- Main focus on respect, client-centered care and harm prevention so people can lead longer lives and have improved health, meaningful employment and a greater sense of belonging, safety and security
- Fostered a safe, supportive and non-judgemental environment for personal growth, encouraging self-reflection and goal-setting among participants
- Established strong rapport with young people, their families, and other stakeholders through regular communication, transparency, and a genuine commitment to each individual's growth
- Work sufficiently in a high-paced, high-stressed environment where no day is the same
- Practice discretion and respect the privacy of our young people at all times
Team Leader Youth Resource Centre Facility & Administration
Youth Services, Wyndham City Council
Werribee, VIC
05.2023 - 04.2024
- Responsible for Centre's facility management with approx 45+ staff and 4 internal agencies
- Manage and improve administration processes that support the operational function of the reception and administration team (team consists of 3 permanent staff members and 9 casuals)
- Provide welcoming and culturally safe first point of call for young people to the Centre, regarding matters relating to their concerns and welfare
- Responsible for reconciliation of Youth Services Administration and Centre annual budget in consultation with Coordinator and Service Lead
- As well as annual budget forecasting
- Well-developed verbal and written communication skills to prepare correspondence and reports in an effective, timely manner
- Negotiating new license agreements with internal tenants as well as overseeing the hire of Centre venues for external non-for-profit community groups
Visitor Information Officer
Wyndham City Council
Werribee, VIC
09.2022 - 07.2023
Administration & Customer Service Officer
Youth Services, Wyndham City Council
Werribee, VIC
12.2022 - 05.2023
- Undertaking broad range of administration tasks including maintaining information resources, filing requirements, cashiering duties and managing a very busy switchboard
- Undertaking administration tasks related to new tenants and staff ie Inductions and paperwork as well as regular general administration tasks for broader team
- Reconciliation of Centre invoices and cash handling
- Prepare high quality documents, reports and correspondence as required
- Provide an environment free of abuse, judgement and harm to ensure everyone is welcomed with the same kindness and respect regardless of background and/or beliefs
Director of Child Development
Gildea Household
Point Cook, VIC
02.2015 - 09.2022
Team Coordinator - Legal
Myer Head Office
Docklands, VIC
11.2014 - 02.2015
Administration & Career Coach Support
Cantlie Recruitment
Canberra, ACT
03.2013 - 12.2013
PA to CEO Office & Team Administrator
Rugby New Zealand 2011 Ltd
Wellington, NZ
06.2010 - 10.2010
Office Manager & EA to GM of Corporate Services
Tourism New Zealand
Wellington, New Zealand
02.2007 - 12.2008
Executive Assistant to GM of Tourism Development
Tourism New Zealand
Wellington, NZ
11.2006 - 12.2008
Education
Bachelor of Arts -
Victoria University of Wellington
NZ, WellingtonTHE ART OF MINUTE TAKING -
VICTORIA UNIVERSITY WELLINGTON
NZ, WellingtonENHANCING YOUR PA/EA SKILLS -
VICTORIA UNIVERSITY OF WELLINGTON
NZ, WellingtonPROJECT MANAGEMENT -
VICTORIA UNIVERSITY WELLINGTON
NZ, WellingtonSkills
- Excellent interpersonal skills
- Strong written and verbal skills
- Efficient time management skills and the ability to prioritise workload
- Ability to work in a complex, diverse environment with minimal supervision
- Sound problem solving skills
- Inclusivity and diversity
- Effective Communication
- Verbal and written communication
- Staff Development
Awards
- KUDOS AWARD FOR EMPLOYER OF THE MONTH SEPTEMBER 2023.
- ACHIEVEMENT AS TEAM LEADER.
References
Available upon request
Timeline
Youth Coach
Youth Projects
05.2024 - Current
Team Leader Youth Resource Centre Facility & Administration
Youth Services, Wyndham City Council
05.2023 - 04.2024
Administration & Customer Service Officer
Youth Services, Wyndham City Council
12.2022 - 05.2023
Visitor Information Officer
Wyndham City Council
09.2022 - 07.2023
Director of Child Development
Gildea Household
02.2015 - 09.2022
Team Coordinator - Legal
Myer Head Office
11.2014 - 02.2015
Administration & Career Coach Support
Cantlie Recruitment
03.2013 - 12.2013
PA to CEO Office & Team Administrator
Rugby New Zealand 2011 Ltd
06.2010 - 10.2010
Office Manager & EA to GM of Corporate Services
Tourism New Zealand
02.2007 - 12.2008
Executive Assistant to GM of Tourism Development
Tourism New Zealand
11.2006 - 12.2008
Bachelor of Arts -
Victoria University of Wellington
THE ART OF MINUTE TAKING -
VICTORIA UNIVERSITY WELLINGTON
ENHANCING YOUR PA/EA SKILLS -
VICTORIA UNIVERSITY OF WELLINGTON
PROJECT MANAGEMENT -
VICTORIA UNIVERSITY WELLINGTON
Similar Profiles
Lisa BransbyLisa Bransby
Youth Worker/Career & Education Advisor at Youth ProjectsYouth Worker/Career & Education Advisor at Youth Projects
Queen JibrillaQueen Jibrilla
Marketing & Communications Manager at Youth ProjectsMarketing & Communications Manager at Youth Projects
Milla ClaudotMilla Claudot
Volunteer Work at Volunteer - Youth Projects and St VinniesVolunteer Work at Volunteer - Youth Projects and St Vinnies