Kathleen Hall
Seaford,VIC
Summary
Experienced Business Manager of 14 years skillful in both the retail and hospitality felid. Adept experience in monitoring and managing daily business operations with focus on people development.
Overview
16
16
years of professional experience
Work History
Business Manager
McDonald's KellyCo Group
07.2023 - Current
High volume free standing 24 hour restaurant
- Managed a team of 11 managers & over 180 crew
- Created and implemented successful successions plans
Business Manager
McDonald's KellyCo Group
11.2021 - 07.2023
Ran an open/close free standing restaurant
- Developed entire management team
- Developed initial sales roadmaps and market strategies and successfully beat multiple sales records
Business Manager
McDonalds KellyCo Group
11.2018 - 11.2021
Successfully ran 2 restaurants during this time
- Oversaw all departments / Manager development / Managed budget / Payroll
- Navigated and managed both stores throughout the pandemic
Assistant Store Manager
McDonald's Victoria
12.2007 - 11.2018
Inventory Management
- Ordering / data analysis / managing loss/gain
Hiring
- Interviews / admin / ensuring positive TCN
Training
- Orientations / training plans
Scheduling
- Creating employee roster / meeting budget targets / optimizing crew coverage to meet sales objective's
Education
Business Management
Charlie Bell
Thornleigh, NSWHLTAID011 Provide First Aid & CPR
Livcor
Rowville, VICSkills
- Customer Service
- Strategic Planning
- Payroll
- Customer Retention
- Employee Management
- Budget Administration
- Policy Implementation
- Contract Management
- Operations Management
- Business Development
- Coaching and Mentoring
- Team Building and Leadership
- Budget Creation
- Social Media Promotion
- Recruiting and Hiring
- Performance Evaluations
References
Alessandra Ruffino - Supervisor KellyCo Group
alessandra@kellycogroup.com.au I 0413 692 444
Harrison Kehne - Supervisor KellyCo Group
hkehnemcd@gmail.com I 0411 883 753
Eric Prasetyo - General Manager KellyCo Group
eric.prasetyo@hotmail.com I 0430 173 677
Timeline
Business Manager
McDonald's KellyCo Group
07.2023 - Current
Business Manager
McDonald's KellyCo Group
11.2021 - 07.2023
Business Manager
McDonalds KellyCo Group
11.2018 - 11.2021
Assistant Store Manager
McDonald's Victoria
12.2007 - 11.2018
Business Management
Charlie Bell
HLTAID011 Provide First Aid & CPR
Livcor
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