Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen Hartfiel

Yimbun,Queensland

Summary

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude.

I have a willingness to take on added responsibilities to meet team goals.

I am a hardworking and passionate person with strong organizational skills and I am eager to secure entry-level positions.

I am always ready to help team achieve company goals. I am a detail-oriented team player with strong organizational skills with an ability to handle multiple projects simultaneously with a high degree of accuracy.

My goal is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

25
25
years of professional experience

Work History

Owner/Operator

Hartdalle Ememories
08.2022 - Current
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Operated computerized embroidery machine to complete work to order specification.
  • Calibrated machine settings for stitch length, tension and spacing to optimize efficiency.
  • Designed proof sample to submit to client for approval.
  • Determined size and thread requirement to load machine bobbins.
  • Identified material type to coincide with embroidery preference.
  • Tracked and restocked production supply and inventory of thread and material.
  • Executed installation of embroidery hoops and apparatus to hold fabric tight.
  • Observed operation to align stitching and monitor for malfunction.
  • Analyzed sale order to determine design and location of embroidery.
  • Investigated equipment malfunctions to speed repair and maintain production equipment.
  • Conducted routine back up of computer to secure digitized files and patterns.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Set appropriate stops and guides to specified lengths as indicated by scale, rule, or template.
  • Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Conferred with designer to determine types of material and garment styles desired.
  • Checked conformance of finished pieces with rulers.
  • Matched up cloth by pattern and die lot to reach quality goals on finished shoes.

Shop Assistant

Caboolture Lighting
09.2002 - 08.2004
  • Completed daily tasks accurately and on-time to support shop needs.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Greeted customers entering store and offered assistance with requirements.
  • Checked incoming orders and organized new stock.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Helped managers with daily checklists and last-minute requirements.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
  • Monitored shop security to identify and report shoplifting activities and increase security measures.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Office Manager

Heliworks
11.1998 - 08.2001
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Reported to senior management on organizational performance and progress toward goals.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Evaluated employee records and productivity and submitted evaluation reports.

Education

Certificate III - Office Management

TAFE Queensland
Caboolture, QLD
11.1998

Skills

  • Leadership and People Development
  • People and Culture
  • Tradeshow Events
  • Business Administration
  • Coaching and Mentoring
  • Change and Growth Management
  • Contract Negotiation Expertise
  • Verbal and Written Communication
  • Accounts Payable and Accounts Receivable
  • Develop Business Structures
  • Evaluating Suppliers
  • Profit and Loss
  • Approachable and Outgoing
  • Supplier Relations
  • Customer Relations
  • Training and Development
  • Merchandising
  • Adaptable and Flexible
  • Photographic Editing
  • Mission and Vision
  • Operational Efficiency and Safety
  • Consulting

Timeline

Owner/Operator

Hartdalle Ememories
08.2022 - Current

Shop Assistant

Caboolture Lighting
09.2002 - 08.2004

Office Manager

Heliworks
11.1998 - 08.2001

Certificate III - Office Management

TAFE Queensland

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Kathleen Hartfiel