Kathleen Ramsay
Sunnybank,QLD
Summary
Dynamic and results-oriented professional with extensive experience in logistics and customer service roles, notably as a Pick Packer at Americold. Demonstrated ability to exceed productivity goals and maintain high levels of customer satisfaction. Skilled in barcode scanning and fostering positive relationships, I excel in fast-paced environments, ensuring efficiency and accuracy in all tasks.
Overview
11
11
years of professional experience
Work History
Pick Packer
Americold
07.2024 - Current
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Safely and securely loaded items to prevent damage during transport.
- Operating Electric Pallet Jacks
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Pick Packer
Home Delivery Services
01.2024 - 07.2024
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Kept work areas neat, clean and free from debris.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Clerical Assistant
South Bank Locksmiths
06.2023 - 12.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Sales Representative
Solomon Rice Company
03.2019 - 04.2023
- Met existing customers to review current services and expand sales opportunities.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Consulted with businesses to supply accurate product and service information.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Negotiated prices, terms of sales and service agreements.
Executive Personal Assistant
Ministry of Education & Human Resources
01.2014 - 12.2017
- Arranged domestic and international travel plans and itineraries.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Displayed absolute discretion at handling confidential information.
- Answered high volume of phone calls and email inquiries.
Education
High School Diploma -
Selmar Institute of Education
Melbourne, VIC11.2012
GED -
Victoria University
Melbourne, VIC11.2011
Skills
- Barcode scanning
- Loading and unloading
- Maintaining equipment
- Hand-Eye Coordination
- Pallet Jack Operation
- Pick-list processing
- Stock replenishment
- Shipping and receiving
- Housekeeping
Timeline
Pick Packer
Americold
07.2024 - Current
Pick Packer
Home Delivery Services
01.2024 - 07.2024
Clerical Assistant
South Bank Locksmiths
06.2023 - 12.2023
Sales Representative
Solomon Rice Company
03.2019 - 04.2023
Executive Personal Assistant
Ministry of Education & Human Resources
01.2014 - 12.2017
High School Diploma -
Selmar Institute of Education
GED -
Victoria University
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