Summary
Overview
Work History
Education
Reports Business Cases
Conference Presentations Publications
Service Director
Career Achievements
Timeline
Generic

Kathleen Schelling

Summary

Seasoned leader in the public health sector, with over 20 years of experience in various roles at state, LHD, and local levels. She currently manages Hornsby Ku-ring-gai community health services at Northern Sydney Local Health District (NSLHD), overseeing a portfolio of diverse and complex programs and initiatives that aim to improve the health outcomes for the community.

As a Master of Health Management graduate and a registered nurse, Kathleen has a comprehensive knowledge of the mental health space and a strong focus on quality and safety in health care. She is a passionate advocate for collaboration with clinicians, effective partnerships with external and internal stakeholders, and leading and cultivating innovation. She actively contributes and participates in shaping the mental health reform agenda within the space she works.

Overview

15
15
years of professional experience

Work History

Community Services Manager

HKMHS
04.2019 - Current
  • Lead a number of adult and Older persons community mental health teams (FTE 88) for Hornsby Kuringai LGA population 330K with a budget of
  • Engage system stakeholders to improve the delivery and transition of community services including local sector implementation of PACER & bidding and successful implementation of First Episode Psychosis position
  • Manage incidents and use learnings for system improvements
  • Leading the implementation of the use of Alerts and Safety Plans within the sector
  • Development and implementation of a HK MH Interagency forum in collaboration with Sydney North Primary Health Network
  • Development of community governance arrangements to strengthen cohesion across teams and provide formal communication structures
  • Current development of Models of Care for Consumers on Clozapine Maintenance Therapy
  • Implementation of telehealth and other virtual solutions
  • Led changes to models of care and ways of working related to COVID pandemic.

Mental Health Network Manager

Agency for Clinical Innovation
08.2017 - 04.2019
  • Leads and manages projects and initiatives identified by the Network or MoH that will improve service provision, consumer outcomes and experience of consumers, carers and staff
  • Develop MH network through a variety of engagement and communication activities
  • Identify translational research opportunities
  • Contribute to a range of state wide committees
  • Current and past activity: Trauma-Informed Care and Practice in NSW Mental Health Service: including development of the project plan, facilitating project direction and management, delivery of an evidence guide
  • including.Mental Health Safety and Quality in NSW:the reduction of seclusion and implementation plan through the delivery of Building collaborative cultures of care within NSW mental health services resources and guidance including a forum with 110 statewide stakeholders to both test the concepts and derive content.
  • Development and implementation of a communication and engagement strategy for the network
  • Planned and coordinated MH Innovation Showcase

Project Manager

Clinical Benchmarking, InforMH
05.2014 - 08.2017
  • Portfolio management of Adult Acute, CAMHS & Forensic sub-programs
  • Project Management iPharmacy Project – Project lead for the use of medications in mental health units
  • Coordination and presenting at Adult Acute, CAMHS and Medium Secure benchmarking forums
  • Development and implementation of CAMHS community and Medium Secure Benchmarking State wide benchmarking process
  • Provision of data and expertise to support service queries from LHD and MH Branch
  • Provision of consultancy to services on data or service development issues.

Aboriginal Cultural Respect Education Program Manager

Innovation Support HNELHD
  • Coordinate existing and develop new resources for the revitalised HNELHD Cultural Respect Education Program
  • Conduct extensive stakeholder consultation to inform program development
  • Develop and execute implementation plan, communication strategy and develop draft evaluation framework for the program
  • Develop and coordinate the Request for Quotation for the face to face training culminating in the successful awarding and finalisation of the contract with the vendor.

Project Manager

Innovation, Partnerships and Performance
  • Lead and coordinate the National Standards for Mental Health and ACHS initial review for HNEMH
  • Facilitate, lead and coordinate he number of clinical and corporate ACHS standards for ACHS review
  • Design and implementation of a consumer and carer consultation regarding the restructure of adult services
  • Investigation of underperforming Tier 1 and Tier 2 performance indicators
  • Analysis of Quantitative and Qualitative Documentation Audits
  • Coordination and development of HNEMH procedures and guidelines
  • Conduct analysis of critical incidents in HNEMHS.

Education and Development Consultant

Health Education and Training Institute
10.2013 - 05.2014
  • Coordinate and develop eLearning modules
  • Modules developed Adult Advanced Life Support and Recovery in mental health
  • Research and develop learning pathways for beginning clinicians in the first 2 years of practice.

Service Manager

Newcastle Mental Health Service (NMHS)
07.2009 - 10.2013
  • Provide Leadership and Operational Management for NMHS community and inpatient services
  • Service profile: 67 FTE, 7.4 million-dollar budget and the delivery of acute mental health services to the Newcastle and Port Stephens LGA inclusive of community services based in Newcastle, Raymond Terrace and Nelson Bay and a 22 bed inpatient unit based at the mater
  • Responsible for efficient and effective delivery of evidence-based mental health care, and operational compliance in areas of safety, budget, staffing, corporate, quality and data reporting.

Project Coordinator

Mater Redevelopment for HNE Mental Health
  • Worked with the project team to design the new facilities and develop operational processes for the new mental health facility and collocated areas at the Mater
  • Consulted and effectively communicated with mental health stakeholders, internal and external stakeholders, and negotiated with the private contractors and Newcastle Strategy team around the design and future operations
  • Liaised with mental health stakeholders in relation to the contractual implications of the hard and soft service provision, working with them to develop service agreements and guidelines for soft services provision
  • Coordinate and lead change management processes relating to collocated and mental health specific operational and clinical processes
  • This resulted in the development of a change management framework based on the NHS Direct processes and implementation of this within the service.

Education

Masters in Health Management -

University of New England (UNE)
01.2019

Syndicated Leadership Program -

Hunter New England Local Health District
01.2011

Graduate Diploma of Health Management -

UNE
01.2003

Bachelor of Nursing -

UNE
01.1999

Allandale Hospital
01.1988

Morisset Hospital
01.1986

Reports Business Cases

  • Improving accountability, feedback and review, S. Beautement, L. Fitzgerald, K. Schelling, September 2011
  • Relocating Mental Health Services – Preliminary Findings from a Transition Evaluation Project, T Lewin, A Conrad, K Sly, D Arya, K Schelling, V Clark, 2010
  • Port Stephens Boundary Review, K. Schelling, 2008
  • Change Management Framework: Newcastle Strategy, B. Greenwood, K. Schelling, J. Noble, July 2007
  • Hunter New England Health Contact Centre: Design, Development and Implementation, S. Gannon, K Harrison, K Schelling, N Taylor, November 2004
  • Hunter New England Health Contact Centre: Mental Health Intake Team, K Schelling, S Gannon, K Harrison, 23 December 2004
  • Mental Health Access Line (MHAL) Evaluation in Manning, K Schelling, November 2004

Conference Presentations Publications

  • What is needed for Trauma Informed Mental Health Services in Australia? Perspectives of clinicians and managers, Isobel S, Wilson A, Gill K, Schelling K, Howe D, Int J Ment Health Nurs, 2020 Nov 9, 10.1111/inm.12811, 33169478
  • An innovative approach to the implementation of Trauma-Informed Care and Practice (TICP) in NSW, Schelling K, Gill K, TheMHS Annual Conference, August 2018
  • Swimming outside the flags to enhance patient experience, Flanagan K, Moore E, Schelling K, ACMHN Annual Conference, 2012
  • The Art and Science of Creating Therapeutic Environments: Mental Health Buildings of the 21st Century, Schelling K, McLeod D, ACMHN International Conference, 2008
  • Touch in nursing: An investigation of the literature of touch in nursing and how it relates to the boundaries of practice, Davis G, Harvie K, Schelling K, ANZCMHN Newcastle Conference, 2001
  • Fighting the good fight: Contemporary roles in mental health nursing, Schelling K, O'Connor M, Rozelle Winter Symposium, July 2000

Service Director

30,000 k, 300, 300K, Provide leadership of the mental health services on the Northern Beaches, Development of a bi-annual business plan consistent/aligned to the NSLHD MHDA 10 year and operational plans within an accountability, effective and efficiency lens, Ongoing development and maintenance of high standards of clinical practice including the management of critical and adverse events as part of the MHDA quality framework, and the introduction of evidence based approaches to treatment, Service agreements/regular forums/meetings are in place or attendance at the same with other key services, agencies and providers, Ensuring high quality clinical services are in place during and after usual working hours that maximise safety for the consumers and staff of the mental health service, Provides effective leadership, coordination, integration and direction for the corporate and clinical governance of NBCMHS and its resources and facilities, Identify, analyse, evaluate and document in RiskIT all risks relevant to the NBCMHS, Ensure all Enterprise Risk Management modules in RiskIT are regularly monitored, updated and completed, Ensure Privacy legislation/Ministry of Health requirements are met in respect to the creation, maintenance, archiving and destruction of confidential documents and ensure the maintenance of strict confidentiality in relation to all consumer, staff, workplace and LHD matters, Implement the principles of Multiculturalism by ensuring NBCMHS is accessible and culturally appropriate to consumers, Participates in an on call after hour's roster for the NBCMHS Executive, Monitor NBCMHS performance and development including annual Performance Development Review, Mandatory Training completion rates and address variance/staff performance issues as required, according to NSLHD policies and procedures, Manage all aspects of the business administration of the service, maintaining a financially viable service and an efficient, effective, safe, and productive working environment, Plan and manage services within an ABF/ABM model including the effective implementation and utilisation of the AMHCC, Liaises and consults with professional coordinators and ensures clinical practice and protocols comply with best practice standards, Ensure participation of consumers, carers and the community in service planning, implementation and evaluation, Implement and review of quality improvement initiatives including the lead role in the accreditation process for NSLHD, Promote contemporaneous evidenced informed practice and processes and the use of process and outcome measurement, Ensure service developments are informed by evidence informed practice and population health data such as the changing demographics and needs of the population

Career Achievements

  • Nominated for Manager of the Year NSLHD MHDA 2020
  • Led Trauma Informed Care and Practice in Mental Health Services in NSW producing an evidence report
  • Developed final draft of Building collaborative cultures of care with NSW mental health services
  • Shortlisted for a BUPA foundation grant for the development of Integrated Pathways to Mental Health Care
  • Development and implementation of the Medication in Mental Health units project for NSW
  • Coordinated, organised and presented at NSW Benchmarking forums
  • Redevelopment of Aboriginal Cultural Respect Education Program HNELHD including evaluation framework
  • Completion of Syndicated Leadership Program for HNE LHD
  • Developed, coordinated and led Newcastle Mental Health Service Inpatient Review and Community Service Model Evaluation
  • Relocation of clinical and non-clinical services from James Fletcher Hospital to the mater including the development and implementation of operational, clinical and IT interface guidelines
  • Development and implementation of a Strategic Workforce Plan for HNE MH
  • A finalist in the HNE Health Staff Achievements Awards in the Outstanding Contribution of the Year category
  • Establishment of the Neuropsychiatry Service including an innovative nursing model of care for the Neuropsychiatry Service
  • Winner of the Novartis award Rozelle Winter Symposium July 2000 for Fighting the good fight: Contemporary roles in mental health nursing

Timeline

Community Services Manager

HKMHS
04.2019 - Current

Mental Health Network Manager

Agency for Clinical Innovation
08.2017 - 04.2019

Project Manager

Clinical Benchmarking, InforMH
05.2014 - 08.2017

Education and Development Consultant

Health Education and Training Institute
10.2013 - 05.2014

Service Manager

Newcastle Mental Health Service (NMHS)
07.2009 - 10.2013

Aboriginal Cultural Respect Education Program Manager

Innovation Support HNELHD

Project Manager

Innovation, Partnerships and Performance

Project Coordinator

Mater Redevelopment for HNE Mental Health

Masters in Health Management -

University of New England (UNE)

Syndicated Leadership Program -

Hunter New England Local Health District

Graduate Diploma of Health Management -

UNE

Bachelor of Nursing -

UNE

Allandale Hospital

Morisset Hospital

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