KATHLEEN STOOP
Baldivis,WA
Summary
I'm looking for a role that allows me to lead inclusive, values-driven programs that make a tangible difference—ideally in education, health, or community services. I'm drawn to work that involves operational leadership, capability-building, and cross-sector collaboration, with a strong focus on cultural safety, equity, and practical impact. I'm especially interested in roles where I can support teams, improve systems, and contribute to positive outcomes for children, students, families, and communities.
Linkedin.com/in/kathleenkathstoop
Overview
28
28
years of professional experience
Work History
Wanslea - Coordinator
Training and Community
01.2024 - Current
- Lead a team of Community Engagement Officers to co-design, plan, and deliver community capacity-building projects
- Oversee quality reviews aligned with KPIs and best practice
- Coordinate Communities of Practice to build capability, encourage reflective practice, and shared learning
- Oversee compliance through workplace training and coordinate professional development
- Embed cultural safety and trauma-informed practice across all areas of work
- Member of the DEI Committee and Aboriginal Workforce Working Group
- Hearing Australia - State Manager Clinical Operations, Western Australia)
- WA, 2022 -2024
- Led state-wide operations and service delivery across regional and remote communities in Western and South Australia, with a focus on ear health programs for Aboriginal and Torres Strait Islander children
- Managed geographically dispersed outreach teams, ensuring consistent service quality, staff support, and compliance with WHS protocols
- Oversaw workforce planning, budget monitoring, rosters, and operational coordination—including ENT referral pathways and connected care services
- Supported the training and supervision of clinicians and ear health screeners, building a flexible and responsive workforce
- Worked in partnership with ACCOs, schools, and health services to co-design and adapt programs to be culturally safe and community-led
- Navigated funding changes to maintain continuity of care and integrate the Hearing Assessment Program Early Ears (HAPEE) into broader service models
- Represented Hearing Australia on the WA Ear Health Strategy Steering Committee
- Participated in a review of the Kimberley Ear Health Strategy in 2023.
coordinator
Specsavers - Audiology, Venture
Perth, WA
01.2019 - 01.2021
- Managed clinical service delivery and business operations for audiology services at two stores
- Oversaw KPIs and engaged with the local community to promote integrated hearing services within an integrated optometry and audiology healthcare model
- Trained retail teams to ensure seamless support for patients seeking hearing solutions
- Member of the Audiology Australia National Conference Committee 2019
- Various Providers - Audiologist
- WA, of the Xanthia Hearing Outreach Programme.
Manager
Telethon Speech & Hearing, Ear Health
01.2011 - 01.2018
- Delivered comprehensive hearing assessments for both adults and children across government and private sectors
- Conducted diagnostic evaluations for tinnitus and auditory processing disorder, and provided reports to support appropriate referrals and intervention
- Supported ENT clinics by performing audiological assessments and contributing to collaborative care planning
- Dispensed hearing aids under the Hearing Services Program and to private clients, tailoring fittings to individual communication needs
- Provided auditory training and counselling to optimize hearing aid outcomes and promote effective communication strategies
- Led community engagement activities to raise awareness of hearing loss, ear health, and tinnitus, including education sessions and outreach events
- Developed and implemented a targeted marketing campaign to 168 GP clinics, raising awareness of the link between hearing loss and chronic health conditions such as diabetes and dementia
- The strategy contributed to a new hearing clinic reaching break-even within six months
- Supervised audiology interns inline with Audiology Australia requirements
- Managed patients in a tinnitus crisis, including appropriate referrals for suicidal ideation
- Certified Lyric provider.
Product Specialist & Area Manager
Unitron Australia
Perth, WA
01.2014 - 01.2015
- Led a small ear health team, delivered training and supported grant writing initiatives
- Advocated for early intervention and built strong relationships with schools and ACCOs
- Strengthened community engagement by promoting the program and collaborating with key stakeholders.
technical support
QLD & WA
01.2011 - 01.2011
- Provided training and, to audiologists, enhancing clinical confidence and product use
- Built strong relationships to improve service delivery and customer experience.
Clinical Educator
University of Canterbury
Christchurch, NZ
01.2010 - 01.2011
- Provided clinical education, including supervision, teaching and evaluation of post-graduate students
- Provided and promoted clinical audiology services at the University Speech & Hearing Clinic
- Completed of administrative requirements of student management
- Education of the general public and health professionals with respect to professional services and clinical education
Lecturer & Clinical Coordinator
University of the Witwatersrand
Johannesburg, RSA
01.2009 - 01.2010
- Academic lectures in audiological diagnosis, assessment, treatment and intervention and related topics
- Clinical supervision and mentoring of students
- Developed of clinical protocols and guidelines to remain current with “best practice” guidelines
- Supervision of undergraduate research reports
- Member of the Community Development Committee of the School of Human and Community Development
- Fourth year course coordinator for Audiology
- Coordinator of the Wits Hearing Aid Bank (Wits-HAB)
- Implemented professional services in audiology on site at the University Speech & Hearing Clinic and at various government hospitals and schools.
Head of Training
Oticon South Africa, Oticon Academy
Johannesburg, RSA
01.2007 - 01.2009
- Provision of product training and product and software support to hearing healthcare professionals
- Development and implementation continuing professional development activities for health care professionals in both the government and private sectors.
Corporate Audiologist
Unitron Hearing South Africa
Johannesburg, RSA
01.2006 - 01.2007
- Provision of product training and product and software support to hearing healthcare professionals
- Planning and delivering product launches and conference exhibits.
Clinical Educator
University of the Witwatersrand
Johannesburg, RSA
01.2002 - 01.2006
- Discipline of Speech Pathology & Audiology, School of Human & Community Development, Faculty of Humanities
- Provision of clinic-based teaching for audiological diagnosis, assessment, treatment and intervention
- Evaluation of clinical course requirements
- Provision of clinical supervision of students
- Ensuring sufficient clinical opportunities to meet required number of hours of clinical practice for students
- Monitoring of equipment function and arranging calibration and maintenance as required
- Provision of audiological services at the University Speech & Hearing Clinic, government hospitals and schools
- Second year course coordinator for Audiology
- University liaison for South African Association of Audiologists
- Co-coordinator of outreach program in rural and remote areas in
- Mpumalanga province
- Member of the Teaching and Learning Committee of the School of Human and Community Development.
Audiologist & Speech-Language Therapist
Randburg Medicross Clinic
Johannesburg, RSA
01.2001 - 01.2002
- Provision of audiological and speech-language therapy services to adults and children and completion of associated administration
- Assignments, Overseas and Local Travel
Outreach Audiologist
Hearing Australia
09.2000 - 06.2001
- HAPEE
- SA & WA, Conducted ear health and hearing assessments for Aboriginal and Torres Strait Islander children in regional and remote WA
- Provided culturally responsive care and supervised audiology interns in community settings
- Collaborated with local communities to ensure access to essential hearing services
- Participated in a Focus Group for the Paediatric Certification Project.
Senior Payroll Administrator
MultiRand Investments Solutions
06.1999 - 09.2000
Overseas and Local Travel
02.1999 - 05.1999
Audiologist and Speech-Language Therapist
Rahima Moosa Mother and Child Hospital
Johannesburg, RSA
01.1997 - 01.1999
- Coronation Mother and Child Hospital
- Provision of paediatric audiological and speech-language assessment and therapy services
- Participation in weekly ENT and Neurodevelopmental Clinics
- Participation in multidisciplinary team meetings, departmental
- Management and financial decision-making.
Audiologist and Speech-Language Therapist
Celeste De Freitas
Johannesburg, RSA
01.1997 - 01.1998
Education
<ul><li>(Expired) Stara Learning and Development Advanced Supervision Skills</li></ul> - undefined
2024
CLEARANCES & MANDATORY CHECKS - undefined
2024
<ul><li>WA Certificate IV (Training & Assessment)</li></ul> - undefined
2023
<ul><li>Scrum Alliance Certified Scrum Master</li></ul> - undefined
2023
Diploma - Hearing Device Prescription and Evaluation
2011
Master of Audiology - undefined
University of the Witwatersrand
2008
Bachelor of Arts - Speech & Hearing Therapy
TAFE
1997
Skills
- SKILLS & STRENGTHS
- Operational leadership including program delivery, training, budgeting, and audit processes
- Design and coordination of inclusive community capacity-building projects
- Leading geographically dispersed teams in regional and remote contexts
- Workforce capability development, supervision, coaching, and reflective practice
- Cross-sector collaboration with ACCOs, schools, health and community services
- Policy and funding alignment, compliance, and contract management
- Public Speaking, facilitating Communities of Practice and creating professional development opportunities
- Culturally safe, trauma-informed and student/family-centered practice
- Data-informed planning, evaluation, and reporting for continuous improvement
- Experience teaching and supervising university students in applied settings
Additional Information
- AWARDS AND PROFESSIONAL RECOGNITION , 2010 Award of Recognition from the School of Human and Community Development for the establishment of the Wits Hearing Aid Bank (Wits-HAB) at the University of the Witwatersrand, Johannesburg, South Africa. 2009 South African Association of Audiologists (SAAA): Award for the Best Contribution in the Category of Social Investment and Community Development for the establishment of the Xanthia Hearing Outreach Programme. 2003 Nominated for the Vice-Chancellor’s Team-Teaching Award at the University of the Witwatersrand. 1997 Philips Medal for the Most Outstanding Graduate in Speech and Hearing Therapy.
Timeline
Wanslea - Coordinator
Training and Community
01.2024 - Current
coordinator
Specsavers - Audiology, Venture
01.2019 - 01.2021
Product Specialist & Area Manager
Unitron Australia
01.2014 - 01.2015
Manager
Telethon Speech & Hearing, Ear Health
01.2011 - 01.2018
technical support
QLD & WA
01.2011 - 01.2011
Clinical Educator
University of Canterbury
01.2010 - 01.2011
Lecturer & Clinical Coordinator
University of the Witwatersrand
01.2009 - 01.2010
Head of Training
Oticon South Africa, Oticon Academy
01.2007 - 01.2009
Corporate Audiologist
Unitron Hearing South Africa
01.2006 - 01.2007
Clinical Educator
University of the Witwatersrand
01.2002 - 01.2006
Audiologist & Speech-Language Therapist
Randburg Medicross Clinic
01.2001 - 01.2002
Outreach Audiologist
Hearing Australia
09.2000 - 06.2001
Senior Payroll Administrator
MultiRand Investments Solutions
06.1999 - 09.2000
Overseas and Local Travel
02.1999 - 05.1999
Audiologist and Speech-Language Therapist
Rahima Moosa Mother and Child Hospital
01.1997 - 01.1999
Audiologist and Speech-Language Therapist
Celeste De Freitas
01.1997 - 01.1998
<ul><li>(Expired) Stara Learning and Development Advanced Supervision Skills</li></ul> - undefined
CLEARANCES & MANDATORY CHECKS - undefined
<ul><li>WA Certificate IV (Training & Assessment)</li></ul> - undefined
<ul><li>Scrum Alliance Certified Scrum Master</li></ul> - undefined
Diploma - Hearing Device Prescription and Evaluation
Master of Audiology - undefined
University of the Witwatersrand
Bachelor of Arts - Speech & Hearing Therapy
TAFE
Similar Profiles
tyrone smithtyrone smith
SAP EWM Consultant at Community workshop training centerSAP EWM Consultant at Community workshop training center
Russell FardenRussell Farden
Assistant Project Supervisor/Lead Worker at Community Services & Employment Training, Inc.Assistant Project Supervisor/Lead Worker at Community Services & Employment Training, Inc.
Joshua Robles-IbanezJoshua Robles-Ibanez
Line Puller at Community Workshop and Training CenterLine Puller at Community Workshop and Training Center
Leila EdmondsLeila Edmonds
Office Assistant at Brewer RoofingOffice Assistant at Brewer Roofing
Archie Thomas BrownArchie Thomas Brown
Butcher Shop Assistant at D&J Thomas ButchersButcher Shop Assistant at D&J Thomas Butchers