Summary
Overview
Work History
Education
Skills
Testimonials
Timeline
Generic

Kathleen Warraker

North Lakes,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Community Support Worker

Mable
Brisbane, Qld
11.2020 - Current
  • Supported clients in developing goals and social skills, improving individual wellness and productivity.
  • Assisted in implementation of community support services in alignment with needs.
  • Transported clients to appointments, shopping venues and entertainment events.
  • Kept clients engaged in social networks and communities.

Owner/Operator

Space Creators Professional Organising
Brisbane, QLD
07.2013 - 09.2018
  • Managed day-to-day business operations.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Worked one on one with clients in their own homes to create functional spaces.
  • Developed "Working with clutter " course and facilitated course to Community Oganisations throughout Brisbane. (Centrecare)
  • Facilitated "Buried in treasures" course for Aftercare (Stride) in the North Brisbane Community.
  • Trained and motivated employees to perform daily business functions.

Store Manager

Gelatissimo
Balmain, NSW
07.2003 - 11.2003
  • Managed inventory control, cash control and store opening and closing procedures.
  • Analyzed and interpreted store trends to facilitate planning.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Events Manager

Trippas White Group
Sydney, NSW
02.2001 - 07.2001
  • Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Coordinated catering services and planned menus to compliment event theme.
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.

Restaurant Supervisor

Sydney Harbour Marriott
Sydney, NSW
02.2001 - 07.2001
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Coordinated promotion of special menu items, motivating wait staff to increase sale of new specials.
  • Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings.

General Manager

Pig N Whistle
Brisbane, QLD
10.1999 - 01.2001
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.

Education

Diploma - Coaching

Life Coaching Institute of Australia
Brisbane, QLD
2022

Certificate - Certificate in Early Childhood

Qld Distance Education
Brisbane, QLD
03.1993

Skills

  • Client needs assessments
  • Community outreach
  • Staff education and training
  • Organization and Time management

Testimonials

Ms Joanna Taylor

0432399631

Lisa Marzano

0424013124

Jodie Geange

0400655048

Timeline

Community Support Worker

Mable
11.2020 - Current

Owner/Operator

Space Creators Professional Organising
07.2013 - 09.2018

Store Manager

Gelatissimo
07.2003 - 11.2003

Events Manager

Trippas White Group
02.2001 - 07.2001

Restaurant Supervisor

Sydney Harbour Marriott
02.2001 - 07.2001

General Manager

Pig N Whistle
10.1999 - 01.2001

Diploma - Coaching

Life Coaching Institute of Australia

Certificate - Certificate in Early Childhood

Qld Distance Education

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Kathleen Warraker