Summary
Overview
Work History
Education
Skills
Timeline
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Kathleen Kate Ramos

Chermside,Australia

Summary

To obtain a position that allows me to develop new skills and it will help me to expand my knowledge while allowing me to grow professionally. My objective is to contribute significantly to the achievement of your organization.

Overview

5
5
years of professional experience

Work History

Collections Associate Agent

Sutherland Global Services
11.2021 - 12.2023
  • Responsible for reaching out to customers to collect payments over the phone for overdue bills and other payments.
  • Discussing debts with customers and creating a payment plan that allows them to pay what they owe.
  • Collecting payments via debit or checking account via phone
  • Keeping electronic records of all communications, payments plans agreed to, and amounts paid.

IT Department, Admin Office (On the Job Trainee)

Marlow Navigation
11.2018 - 03.2019
  • Monitoring and maintaining computer systems and networks.
  • Making spreadsheets in Microsoft Excel to organize data and information of the staff.

Education

Advanced Diploma - Information Technology

Canterbury Technical Institute
333 Adelaide Street, Brisbane 4000, Australia
08.2026

Bachelor of Science - Information Technology

Lyceum of The Philippines University
Intramuros, Manila
12.2019

Skills

  • Strong negotiation skills
  • Proficient in MS Office Applications
  • Ability to read, write and communicate in English
  • Ability to work independently and as a part of a multidisciplinary team

Timeline

Collections Associate Agent

Sutherland Global Services
11.2021 - 12.2023

IT Department, Admin Office (On the Job Trainee)

Marlow Navigation
11.2018 - 03.2019

Advanced Diploma - Information Technology

Canterbury Technical Institute

Bachelor of Science - Information Technology

Lyceum of The Philippines University

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Kathleen Kate Ramos