Kathlene Taylor
Sydney,NSW
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
12
12
years of professional experience
Work History
Office Assistant
Beaver Truss and Frames
Kelso, NSW
04.2024 - 08.2024
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Customer Service Representative
Service NSW
Lithgow, NSW
08.2023 - 06.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Aged Care Worker
Clean N Care
Kelso
06.2022 - 04.2024
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
- Organised and monitored medication schedules for elderly clients.
- Coordinated transportation services for medical appointments.
Aged Care Worker
Columbia Group Unit Trust
Oberon, NSW
10.2017 - 06.2022
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
- Organised and monitored medication schedules for elderly clients.
- Coordinated transportation services for medical appointments.
Schedule Coordinator
Australian Sweeper Company
Glendenning, NSW
04.2012 - 04.2016
- Developed and maintained schedules for multiple departments and locations.
- Created, updated, and tracked project plans to ensure all tasks were completed on time.
- Coordinated with stakeholders to identify project risks and develop mitigation strategies.
- Organized meetings, events, and conferences based on availability of personnel and resources.
Education
Some College (No Degree) - Certificate 3 in Business Administration
Perfomis
Online09-2007
Some College (No Degree) - Office Administration
Penrith Tafe College
Penrith, NSW01-1980
High School Diploma -
Girraween High School
Girraween12-1979
Skills
- Bookkeeping
- Calendar Management
- Event preparation
- Administrative Support
- Scheduling
- Database Management
- Call handling
- Mail handling
- Data Entry
- Invoice Processing
- Event Planning
Timeline
Office Assistant
Beaver Truss and Frames
04.2024 - 08.2024
Customer Service Representative
Service NSW
08.2023 - 06.2024
Aged Care Worker
Clean N Care
06.2022 - 04.2024
Aged Care Worker
Columbia Group Unit Trust
10.2017 - 06.2022
Schedule Coordinator
Australian Sweeper Company
04.2012 - 04.2016
Some College (No Degree) - Certificate 3 in Business Administration
Perfomis
Some College (No Degree) - Office Administration
Penrith Tafe College
High School Diploma -
Girraween High School
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