Hi, I’m
Kathlene Puls
Narrikup,WA
Summary
Dynamic Family and Community Experience Coordinator with a proven track record at Elite Family Daycare, enhancing operational workflows by over 30% through meticulous document management and effective team collaboration. Skilled in building relationships and implementing differentiated instruction strategies, I excel in multitasking, problem-solving, and fostering inclusive environments.
Overview
12
years of professional experience
1
Certification
Work History
Elite Family Daycare
Family and Community Experience Coordinator
07.2020 - Current
Job overview
- Entered Enrolments, generated reports, and produced tracking documents.
- Assist parents in enrolling their children with educators, ensuring correct documentation is supplied.
- Document and report incidents when required to ECRU.
- follow up and record parent complaints, grievances
- Implementing the NQF and QIP with in the services
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Self Employed
FDC Educator
01.2013 - 07.2020
Job overview
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with BDM & Provider to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Implemented activity management techniques that fostered a positive and inclusive learning environment for all students.
- Collaborated with adults and children to provide safe and educational experience.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Maintained open lines of communication with parents and guardians to ensure the children's and family needs were met.
Education
Albany TAFEAlbany, WA
Advance Diploma of Children Services from Childcare
12-2012
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Discretion and confidentiality
- Document management
- Problem-solving
- Time management
- Team collaboration
- Clear communication
- Phone and email etiquette
- Handling complaints
Certification
Mandatory Reporter Training
FCF First Response Fire Training
SunSmart Education & Care Services Workshop
SITSS00069 Food Safety Supervisor Certificate for Hospitality
First Aid Certificate 012 due to renew
Managing the poor performer training certificate November 2021
Business Writing skills training certificate
Sales Prospecting certificate
Car Seat Training
Semann and Slattery PD -Establishing accountability
White card - Prepare to work safely in the construction industry 4.9.23
Timeline
Family and Community Experience Coordinator
Elite Family Daycare
07.2020 - Current
FDC Educator
Self Employed
01.2013 - 07.2020
Mandatory Reporter Training
FCF First Response Fire Training
SunSmart Education & Care Services Workshop
SITSS00069 Food Safety Supervisor Certificate for Hospitality
First Aid Certificate 012 due to renew
Managing the poor performer training certificate November 2021
Business Writing skills training certificate
Sales Prospecting certificate
Car Seat Training
Semann and Slattery PD -Establishing accountability
White card - Prepare to work safely in the construction industry 4.9.23
Albany TAFE
Advance Diploma of Children Services from Childcare
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