KATHLENE JOY HERNANDEZ
Armadale,Australia
Summary
Focused healthcare professional well-versed in promoting a healthy lifestyle by coordinating and supervising activities in alignment with client needs and abilities. Proven history of inspiring and fostering client well-being across several years of experience in related roles. Dedicated to serving unique needs of each client and improving quality of life.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Services Assistant
Bluecross Aged Care
Vermont South, Victoria
04.2024 - Current
- To provide meal services to all customers, assisting in the efficient preparation and delivery of meals, ensuring residents receive efficient and effective services, with all requirements met in accordance with relevant policies, procedures and regulatory standards
Personal Care Assistant (Work Placement)
Bluecross Livingstone Garden
Vermont South, Victoria
07.2024 - 08.2024
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
Pharmacy Assistant
Chemist Discount Centre
Maribyrnong, Victoria
10.2023 - 12.2023
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
Medical Receptionist
SohoMD
Mandaluyong, Manila
01.2022 - 10.2023
- Addressing psychiatric patient inquiries, while also effectively responding to emails and phone calls.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
Pharmacy Assistant
Makati Medical Center
Makati, Manila
05.2017 - 01.2022
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Greeted customers upon arrival at the pharmacy counter.
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
Customer Service Representative
Customer Contact Channel
05.2017 - 01.2022
- Furnishing members and health care practitioners with details regarding members' benefits
- Grant preauthorization for member coverage in the best possible way
- Advice members on different payment options for health insurance coverage
Education
Certificate IV - Ageing Support
ACVET- Australian College of Vocational Education & Training
Docklands, VIC09-2024
Bachelor of Science - Pharmacy
Emilio Aguinaldo College
Manila Philippines05-2017
Diploma - Community Services
ACVET- Australian College of Vocational Education & Training
Docklands, VICSkills
- Communication
- Time management
- Organization
- Technical skills
- Creativity
- Research
Certification
Certificate IV of Ageing Support
Timeline
Personal Care Assistant (Work Placement)
Bluecross Livingstone Garden
07.2024 - 08.2024
Food Services Assistant
Bluecross Aged Care
04.2024 - Current
Pharmacy Assistant
Chemist Discount Centre
10.2023 - 12.2023
Medical Receptionist
SohoMD
01.2022 - 10.2023
Pharmacy Assistant
Makati Medical Center
05.2017 - 01.2022
Customer Service Representative
Customer Contact Channel
05.2017 - 01.2022
Certificate IV - Ageing Support
ACVET- Australian College of Vocational Education & Training
Bachelor of Science - Pharmacy
Emilio Aguinaldo College
Diploma - Community Services
ACVET- Australian College of Vocational Education & Training
Certificate IV of Ageing Support
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