Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KATHRYN BRAUN

Elwood,VIC

Summary

I am 35 and a Melbourne local.

With years of experience in cafes and caring positions I have developed highly intuitive interpersonal skills.

Reliable and friendly hospitality worker that turned to the healthcare sector, now I’m ready for my ‘forever’ role. I’m an highly efficient multitasker with a knack for anticipating needs. I’m seeking employment that is based close to home, mostly during school hours, in a face to face environment. Seasoned individual with demonstrated track record of providing excellent customer service, it’s always my goal to create a positive experience for our customers or clients! I am now a mother which has only added to my multi tasking fast learner capabilities. I am ready to work and keen to up skill if needed and hope to hear from you soon!

Overview

5
5
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Prestige
02.2024 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.
  • Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Collaborated with healthcare providers to drive continuity of care.

WAITRESS

Mapleton Kitchen
02.2022 - 2024
  • Food Preparation and Safety
  • Table Presentation
  • Phone Inquiries and Orders
  • Train new employees
  • Build a rapport with customers and coworkers
  • Responded quickly to meet customer needs and resolve problems.
  • Deliver meals to tables quickly while ensuring accuracy of orders
  • Processed payments accurately using POS systems and handled cash transactions effectively.
  • Stock take duties
  • Closing procedures
  • Prepared hot, cold and mixed drinks for customers including basic coffees (no latte art skill yet)
  • Gently upscale orders

FOH/WAITRESS

Edna’s cafe
02.2020 - 08.2021
  • Multitasking while maintaining high quality standards of service
  • Practicing excellent customer service skills while working in a fast-paced environment.
  • Building rapport with regular customers and creating a positive experience.
  • Greeting customers, promptly taking correct food and drink orders, communicating needs to kitchen and other staff
  • Restocking, updating specials boards.
  • Upholding OH&S standards.
  • Preparing drinks inc fresh juices and milkshakes.
  • Working the EPTOS and register inc splitting bills promptly.

Education

Diploma - Nursing

HOLMESGLEN TAFE
Moorabbin, Victoria
01.2018

Certificate IV - Phlebotomy

All Health Training
Blackburn, Victoria
01.2013

Advanced Diploma - Beauty Therapy

Helene Abicair
Melbourne, Victoria
01.2011

Skills

    Multi tasking and prioritising

    Problem solving and adaptability

    Empathy and patience

    Clear and effective communication

    Confidentiality and discretion

Certification

Cert IV in Food Handling

Timeline

Disability Support Worker

Prestige
02.2024 - Current

WAITRESS

Mapleton Kitchen
02.2022 - 2024

FOH/WAITRESS

Edna’s cafe
02.2020 - 08.2021

Diploma - Nursing

HOLMESGLEN TAFE

Certificate IV - Phlebotomy

All Health Training

Advanced Diploma - Beauty Therapy

Helene Abicair

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