Kathryn Clarke
Narromine,NSW
Summary
Proven Relationship Manager at Invest Blue, adept in client engagement and relationship building, enhanced customer service by implementing strategic communication practices. Spearheaded staff training at Narromine Pharmacy, driving high-quality patient care. Skilled in financial transactions and medication handling, showcasing a blend of excellent communication and customer service skills.
Overview
24
24
years of professional experience
Work History
Relationship Manager
Invest Blue
03.2023 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Administered account transactions and responded to customer inquiries concerning financial products.
- Opened accounts for new and existing customers and assisted customers in completing application forms.
- Processed daily financial transactions in support of finance team objectives.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Pharmacy Operations Manager
Narromine Pharmacy
01.2001 - 10.2022
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Dispensing of prescriptions
- Medication handling
- Management of staff
- Bookkeeping
- Account keeping
- Customer service
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Education
High School Diploma -
Narromine High School
Narromine2000
Skills
- Relationship Building
- Client Engagement
- Relationship Management
- Excellent Communication
- Customer Service
Timeline
Relationship Manager
Invest Blue
03.2023 - Current
Pharmacy Operations Manager
Narromine Pharmacy
01.2001 - 10.2022
High School Diploma -
Narromine High School
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