Kathryn Coventry
Preston
Overview
28
28
years of professional experience
1
1
Certification
Work History
School Bursar & Office Administrator
Melbourne Archdiocese Of Catholic Education
St Joseph's Primary School, Northcote
06.2022 - Current
- Reception in small primary school, first point of call for parents and prospective enrolments
- Promotion of the school and initial enrolment processes, booking school tours, sending initial information
- Collation of enrolment paperwork and entering future students and current students into systems
- Bursar role, working in collaboration with Business Manager and MACS
- Manage day to day budgets for teacher and classroom resources
- Ensuring the school is in full compliance with established policies and legal inducting staff with child safety standards and policies
- Use of MACS systems including Synergetic, CEVN, eHR and other microsoft apps and google drive
Campus Reception/Office Administrator/Mentor
Holy Spirit College, Manoora Campus
Cairns Queesland
01.2020 - 06.2022
- Reception & first point of all for all enquiries in person, email and other communication forms
- Communicate effectively with members of the school community including staff, students, parents and visitors. Support College team with front office efficiency, proactive correspondence management, document coordination and customer service.
- Enrolment procedures from initial enquiry, undertaking "Meet and Greet" with potential enrolments around the College, collection of information and prerequisites, managing stakeholder meetings, recommendations to Head of Campus, student orientation and enrolment into Catholic Education Cairns systems.
- Contribution to promotion of the College externally and inhouse functions.
- Timely student roll management within legislative guidelines.
- Use of custom programs (including behaviour management and engagement, accounting, diarising), and exceptional use of Microsoft applications.
- Support with campus logistics, maintenance and resource management, timetables, student personal development, curriculum, daily planning and ICT.
- Deliver campus representation professionally with internal and external stakeholders, including maintaining communication with community support workers, child safety, parents and carers, keeping within privacy and other legislative and industry requirements.
- Mentor young people, including basic first aid (including Mental Health first aid)
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, compliances, recordkeeping and other administrative functions.
Student Accommodation Representative
MiHaven Student Living
04.2018 - 01.2020
- Assist Operations Manager in establishing student accommodation service, installing reservation software, procedures, processes, leasing and infrastructure
- Reservations/Scheduling software setup and maintenance, accommodation reservations, followup booking correspondence, invoicing, itinerary, confirmations, leases
- Tours of the facilities with potential students, and arranging all legal paperwork, and payments
- Ensure a culture of customer focus by liaising with students on concerns, queries, accommodation requirements and study options and liaising with international students on local information and language barriers
- Developed processes in managing student concerns with adherence to predetermined guidelines.
Senior Property Manager
Ace Real Estate Cairns
02.2014 - 02.2018
- Leasing, contracts and all administrative tasks, clients service, liaison and negotiation with landlords. tenants and other stakeholders
- Compliance with trust account audit and real estate industry legislation
- Receipting and reconciliation of rent and deposits in accordance with legislation. Accurate, detailed and fully compliant reporting.
Business Development Manager
Pestaway Pest Manager
03.2013 - 03.2014
- Business promotion and development included updating advertising, developing social media presence, representing business at industry events, updating systems (from manual diary system to online scheduling program), tendering
- Office administration support
Owner/Operator
The Laundry Express
01.2009 - 01.2013
- Owner/operator of a small business here in Cairns, employing a small number of staff
- Upkeeping and endorising compliancy with WHS, industry requirements, licencing and other standards
- MYOB and scheduling systems
- Customer service and marketing to large organisations, hotels and restaurants in the area
- Maintaining contracts with establised clients
Airport Manager
Budget Rent A Car, Cairns Airport
01.1996 - 01.2006
- Airport counter interaction with customers. Included reservations, fulfilling customers vehicle requirements, offering extra associated services and insurances, competitive pricing, ensuring quality service and product is supplied, representing employer professionally and in a friendly manner.
- Managed a staff of 25 in different locations on airport.
- Staff timetabling, leave applications and other HR duties.
- Compliance with legislative requirements, maintenance schedules, liaising with other professionals on airport
- Collaborated with on-site personnel, including maintenance and port authority, to resolve problems and facilitate seamless operations.
- Spearheaded personnel safety initiatives to foster safe operating environment for all operations.
- Wrote an environmental action plan for our company, which was endorsed by the port authority.
Education
Business Leadership & Management
Cert IV in Leadership & Management
Let Training (RTO 41179)04.2022
Business Management (Currently Completing)
Advanced Diploma in Leadership & Management
Let Training (RTO 41179)Skills
- Outstanding communication skills with internal and external stakeholders in the school community including staff, students, parents, social support and other visitors
- Excellent proficiency in the use of office systems, software such as Icon portal and programs, customer relationship systems, Microsoft applications and drive systems
- High level written communication skills
- Skill and experience in providing First Aid services (including youth mental health support) to students
- Ability to meet deadlines, provide reports, prioritise work all within legislative and other guides (such as Privacy Act 1988)
- Setting and analysing KPIs, fulfilling quotas, writing projections, budget and contracts, timetables, reports and individual development plan schedules (using template)
Certification
- Working with Children Blue Card #1833863/1 (Qld)
- NCCD Certificate 1 & 2 in Disability Standards for Education
- First Aid: emergency life support, cardiopulmonary resuscitation Statement of Attainment 2022
- Youth Mental Health First Aid Statement of Attainment 2022
- Accidental Counsellor Certification 2021
- Food Handling Safety Certificate 2021
- DA & Light Rigid Bus QLD driver's licence
Referees
Patrick Smith, Business Manager (current), MACS
Ph (03) 9267 0228
Michael Graham, Head of Campus, Holy Spirit College
Manoora Campus (QLD)
07 4252 9100 / Mob 0438 783 878
E: mgraham4@cns.catholic.edu.au
Lavina Niblett, Executive Assistant (supervisor) Holy Spirit College, Cairns Edmonton & Cooktown
Ph 0429 105 687
E: lniblett@cns.catholic.edu.au
Kathy Mahaffey, Operations Manager, Mihaven Student Living
Ph 0417 776 727
E: gmahaffey@hotmail.com
Timeline
School Bursar & Office Administrator
Melbourne Archdiocese Of Catholic Education
06.2022 - Current
Campus Reception/Office Administrator/Mentor
Holy Spirit College, Manoora Campus
01.2020 - 06.2022
Student Accommodation Representative
MiHaven Student Living
04.2018 - 01.2020
Senior Property Manager
Ace Real Estate Cairns
02.2014 - 02.2018
Business Development Manager
Pestaway Pest Manager
03.2013 - 03.2014
Owner/Operator
The Laundry Express
01.2009 - 01.2013
Airport Manager
Budget Rent A Car, Cairns Airport
01.1996 - 01.2006
Business Leadership & Management
Cert IV in Leadership & Management
Business Management (Currently Completing)
Advanced Diploma in Leadership & Management